Director, Vendor Governance

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

NBCUniversal is seeking an experienced and strategic leader to serve as Director, Vendor Governance, reporting to the VP Strategic Technology Delivery. This role will establish and lead comprehensive vendor management practices across our technology ecosystem, driving operational excellence in third-party relationships that support our media company's transformation initiatives and mission-critical operations.

The successful candidate will serve as the operational backbone for our vendor ecosystem, managing vendor relationships while providing strategic and performance oversight. This role requires balancing tactical execution with strategic thinking, ensuring accountability and value delivery across all engagements while supporting executive-level contract negotiations and strategic partnerships.

Key Responsibilities

Vendor Relationship Management

• Develop and execute operational vendor strategies aligned with technology roadmap and business objectives
• Manage diverse portfolio of vendor relationships from foundational technology partners to emerging technology providers
• Serve as operational contact for vendors, ensuring seamless relationship management

Performance Oversight & Governance

• Establish performance metrics and conduct regular vendor reviews to ensure delivery against scope, budget, quality, and SLAs
• Implement governance frameworks to track vendor performance, contract compliance, and service delivery excellence
• Lead vendor audits and assessments to identify optimization opportunities and mitigate risks
• Manage vendor escalations and drive accountability across external partners, with focus on enterprise software platforms and content delivery networks

Strategic Support & Analysis

• Support leadership in contract negotiations by providing vendor performance data, market intelligence, and operational insights
• Conduct vendor assessments and due diligence to inform strategic partnership decisions
• Develop vendor scorecards and performance analytics to guide contract renewal and expansion discussions
• Provide recommendations on vendor consolidation, optimization, and strategic sourcing opportunities
• Lead vendor rationalization initiatives to eliminate redundant relationships and optimize vendor ecosystem

Cross-Functional Collaboration

• Partner with VP Strategic Tech Delivery and SVP Procurement on vendor strategy and contract lifecycle management
• Collaborate with Finance, Legal, and operational teams, such as asset management, to ensure unified vendor governance standards
• Coordinate SOW management and payment processing workflows to optimize vendor spend and eliminate inefficiencies
• Build relationships across the organization to drive adoption of vendor management best practices

Process Excellence & Scalability

• Create scalable vendor management frameworks that support organizational growth
• Develop standardized processes for vendor onboarding, performance monitoring, and relationship management
• Establish operational workflows