Senior Talent Systems Analyst

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role
Instacart is seeking a Senior Talent Systems Analyst to elevate our recruiting technology ecosystem and drive AI-forward, automation-focused initiatives across our Talent Acquisition tools. In this pivotal role, you will act as both a hands-on administrator and a strategic partner, owning our core recruiting platforms and leading the automation of workflows and processes to optimize the experience for candidates, recruiters, and hiring managers.

As the recruiting systems subject matter expert, you’ll collaborate cross-functionally to build, streamline, and future-proof the integrations and solutions behind our world-class recruiting operations. You’ll be at the forefront of introducing intelligent technologies, leveraging data, and driving process improvements that scale with Instacart’s growth.

If you are passionate about recruiting technology, excited by the power of AI and automation, and adept at translating business needs into scalable, innovative solutions, we’d love to meet you.

About The Team

Instacart’s People Technology team, part of the broader People Services Delivery team, plays a central role in driving efficiency and scalability across the organization. By managing the systems utilized across the entire People team, we ensure everyone at Instacart has the tools and support they need to excel. This vital team collaborates closely with partners across the business, empowering employees to do the best work of their careers.

About the Job 

Applicant Tracking & System Administration

• Own and manage the Greenhouse ATS platform, including the full configuration and optimization of workflows, templates, job requisitions, interview plans, and system audits. Monitor system performance, troubleshoot issues, and champion ongoing improvements to ensure a seamless and scalable recruiting process.
• Act as the primary system and technology owner for all recruiting systems, leading the strategy for feature adoption, proactively managing system enhancements, and partnering with cross-functional teams to identify, implement, and document best practices that drive efficiency and scalability across talent acquisition platforms.
• Provide administration and expert support across tools including LinkedIn Recruiter, ModernLoop, CodeSignal, Gem, SeekOut, BrightHire, and more.
• Full technical ownership of evaluating, selecting, and implementing new recruiting tools, ensuring each solution is seamlessly integrated with existing systems and fully aligned with business goals, technical requirements, and performance standards.

System Integration & Process Optimization

• Oversee the design and maintenance of integrations between Greenhouse, Workday, and other recruiting systems to ensure smooth data flow, data integrity, and process automation. Collaborate with technical partners and stakeholders to define requirements, support implementations, troubleshoot issues, and ensure integrations align with compliance standards and business needs. Maintain a solid understanding of integration concepts and best practices to drive ongoing improvements.
• Collaborate with Recruiting, People Technology, People LAB and People Analytics teams to manage system changes, troubleshoot issues, and implement enhancements.
• Identify and drive continuous improvements in automation, efficiency, and candidate experience using AI-enabled and intelligent solutions.

Vendor & Stakeholder Management

• Manage relationships with technology vendors, evalu