Student Finance Processing & Operations Coordinator

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:
The Student Finance Processing and Operations Coordinator plays a vital role in supporting students’ financial well-being and academic success. By managing billing, tuition adjustments, and refunds, they ensure smooth financial processes, fostering a positive student experience.

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

• Pay rate: $19.00/hr.
• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

What You’ll Do:

1. Account Ledger Maintenance: Maintains student account ledger cards by posting all Title IV funding and student and third-party payments.
2. Billing: Processes and bills all third parties that work with students, including but not limited to, private, local, county, state, and nationally funded agencies.
3. Record Accuracy: Ensures ledger card correctness for all students, such as posting ledger card charges and adjustments, and resolves credit balances promptly to stay in compliance with Federal regulations.
4. Accounting Procedures: Assists in month and year-end closing accounting process.
5. Perform other duties as assigned.

 Career Level Expectations:

• Entry-level position.
• Work is supervised.
• Communicates information that requires a high level of accuracy.
• Problems faced are often routine and require critical thinking.
• Desire for growth and professional development.

Required Skills/Experience:

• High School Diploma, any degree, or equivalent experience.
• Skills – attention to detail, relationship building, time management, personal accountability, and drive.
• Ability to professionally communicate fluently in verbal and written English.
• Ability to support a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements:

• Any degree or equivalent experience.
• Strong or advanced proficiency in any of the above required skills/experience.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
• Other skills and abilities – critical thinking, problem-solving, organization, interpersonal skills, and multi-tasking.

Compliance:

• Demonstrates knowledge of, and carefully follows, all applicable state laws and rules, federal and state compliance requirements and regulations, including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations, and internal policies and procedures.  
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department.