Sr. Strategic Account Manager - Houston / Austin / San Antonio

Overview

Replimune’s mission is to revolutionize cancer treatment with therapies designed to activate a powerful and durable full-body anti-tumor response, boldly transforming cancer care because patient’s lives depend on it. We imagine a world where cancer is a curable disease. 

 At Replimune, we live by our values: 

United: We Collaborate for a Common Goal. 

Audacious: We Are Bold and Innovative. 

Dedicated: We Give Our Full Commitment. 

Candid: We Are Honest With Each Other. 

People are at the center of everything we do, and when it comes to our employees, we make it personal.  With a deep sense of purpose, an innovative and collaborative culture, a competitive and forward-looking total rewards program, everyone at Replimune has a unique opportunity to contribute to the meaningful work we do which could impact the lives of patients.  

 Join us, as we reshape the future. 

 

Job Summary: 

As the Strategic Account Manager (SAM) at Replimune, you'll take center stage as the key liaison for our valued customers, equipping them with the latest clinical insights on our products. Your role involves effectively conveying the clinical advantages and reimbursement landscape of our offerings to healthcare professionals including physicians, pharmacists, advanced practice providers and other relevant stakeholders involved with patient care. 

 

 This is a field based position.  Candidates must reside within the territory for which they are applying. 

 

Responsibilities

• Spearhead the establishment of clinical conviction in Replimune products and oversee total account management within your designated territory. This entails focusing on identifying precise patient characteristics, approved efficacy data, and potential adverse event awareness.
• Assume responsibility for guiding healthcare professionals (HCPs) in your region, ensuring they are well-versed in proper dosing, administration, and overall treatment expectations.
• Provide guidance to inquiries on reimbursement.
• Efficiently employ approved resources with a targeted approach, and identify customized solutions that cater to both customer and patient requirements. Contribute to tailoring brand messages with feedback on individual needs,
• Exhibit exceptional account management skills and gain access to oncology clinics, NCCN/NCI institutions, and IDN Hospitals within your jurisdiction. Execute operational processes with full compliance to identify eligible patients for treatment.
• Offer comprehensive assistance to customers in navigating the intricacies of patient access/support, wastage/returns policies, and timely engagement of internal resources when required.
• Contribute to the process to secure inclusion in formulary/pathways and ensure seamless integration into EMR systems.
• Cultivate a deep understanding of the disease state, product expertise, and exemplify exceptional listening and communication skills.
• Build strong, trust-based relationships with customers and deliver clear and informative content through both in-person and virtual meetings when necessary.
• Develop strategic account and execution plans aimed at fostering treatment adoption across all clinics and prescribers dealing with appropriate skin cancers.
• Conduct a thorough analysis of account performance, identify barriers to prescriber adoption, and proactively propose solutions. Adapt territory/account tactics when needed, taking the lead with cross-functional partners.
• Apply your business acumen to synthesize account/prescriber segmentation data, treatment trends, and key influencers to tailor evolving account strategy plans.
• Demonstrate strong cross-functional collaboration with Clinical Educators, Regional Marketing Liaisons, and MSLs to share a common strategic plan with individual tactical execution.
• Collaborate with cross-functional team members to uncover opportunities that enhance account efficiency and drive process improvements leading to increased treatment adoption.
• Provide valuable internal feedback on the efficacy of marketing tools and promotional activities.
• Provide valuable internal feedback on customer trends and challenges which improve internal data to drive omni-channel initiatives.
• Capitalize on available omni-channel data to establish unique insights and cross functional plans to achieve our strategic imperatives and corporate goals.
• Contribute to achieving or surpassing the organization's revenue targets consistently.
• Serve as a professional and ethical representative of our products.
• Efficiently complete all admi