Head of Clinical Outcomes Assessment

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

The Head of Clinical Outcomes Assessment Science has overall responsibility for the COA Science function and technical area. It is a leadership and managerial position that is involved in strategic decision-making with a significant impact on the success of the overall function, contributing to the corporate success of clinical trials, observational studies, and Regulatory & Access consulting related to COAs. This position is responsible for managing COA Scientists and for establishing and/or developing corporate and/or organizational responsibility policies and authorizes their implementation.

Key Accountabilities:

Service Line Business Planning

• Develops high growth and profitable business through strategic planning, business development and implementation of high-level service delivery within service line or group

• Responsible for planning function for individual service line or group; including includes budgets, strategic planning, and forecasting

• Accountable for all activity and financial outcomes within assigned area, including revenue generation, client satisfaction and service delivery

Project Execution

• Monitors profitability of multiple projects through active involvement in the preparation of project plans and management of project budgets

• Works within a team environment or individually based on project needs

• Prioritizes own work-load and prioritizes the work-load of the project team in order to achieve the project scope and objectives

• Produces quality work that meets the expectations of Parexel Real-World Evidence and the client. Reviews the work of colleagues for content and quality to ensure the expectations of the client and are met

• Manages project engagements as a project lead (small or large)

Staff Management

• Actively manages performance including typical HR activities for direct reports (i.e., performance management forms, salary actions, bonuses, scorecards)

• Provides applicable guidance and support to staff in order for staff to succeed and achieve key metrics. Holds staff accountable to key metrics

• Facilitates staff development plans and coordinates with project staffing to ensure that staff is utilized completely and appropriately

• Provides leadership, coaching, mentoring, feedback and role modeling to managers and extended staff to ensure quality and accuracy of services as well as achievement of key metrics

• Regularly communicates with staff to assure effective two-way information flow (i.e., business updates, staff interests, issues, and/or concerns)

• Provides feedback on succession planning to align individual staff capabilities with the current and future needs of the organization

Consulting Activities and Relationship Management

• Identifies opportunities for follow-on business or changes in project scope and exploits the opportunities with Parexel Real-World Evidence management and account management

• Provides a full range of technical and/or business consulting services across multiple disciplines of services including representing clients to regulatory agencies

• Acts as a trusted advisor to clients, often on issues that lack precedent or are not clearly defined. Acts as a loaned executive for a client when required

Business Development

• Actively prospects and leverages new business opportunities with client and industry contacts in collaboration with Account Management

• Presents information about Parexel Real-World Evidence service offerings reflecting the organization’s capability to support client needs

• Delivers customized sales presentations focused on the client’s needs. Actively engaged in bid pursuit meetings when needed