Senior Instructional Technologist, Sales Practices
GuardianAbout the role
The Senior Instructional Technologist, Group Benefits Sales Practices will be accountable for the planning, design, development, implementation, and continuous maintenance of more complex online training courses to support Group Distribution needs. This role will partner closely with the Field Enablement leadership team to conduct online training needs analyses, develop online training solutions, and assess the effectiveness of the solutions. The Senior Instructional Technologist will be responsible for effectively communicating training concepts and results to business partners. He/she will act as a consultant to the Senior Learning Specialists for online training best practices and will ensure that our online training solutions are aligned with technology infrastructure and comply with applicable regulations.
You Will:
Manage training projects to ensure proper planning, stakeholder satisfaction, and timely delivery
Design highly targeted online training deliverables to meet measurable performance objectives
Evaluate the effectiveness of implemented training solutions to inform future decisions and practices
Design, develop, and continuously maintain online training needs across Group Benefits Distribution
Develop SCORM compliant e-learning courses and online presentations/training by utilizing established training expertise and combining the advantages and capabilities of various authoring tools, web development techniques, video/audio production, and the Learning Management System
Define learning activities and determines appropriate delivery mechanism/media to meet desired performance objectives
Proficiently design and develop for various online delivery methods, including self-directed learning, simulations, games, and assessments
Apply training best practices based on adult learning principles to best meet learning needs
Responsible for understanding the training needs of all field roles as it relates to online training, maintaining an appropriate level of business literacy to be able to substantively contribute to the success of the business need
Collaborate with Senior Learning Specialists to develop technology-enhanced courses and learning experiences
Act as a consultant for Senior Learning Specialists and provides direction in their use of rapid e-learning authoring tools and advanced techniques, producing more interactive and engaging learning programs
Collaborate with IT to ensure online training meets the requirements of network and end-user computing environments
Stay current with trends in instructional technology and identifies new training approaches, practices, tools, and processes to improve efficiency and effectiveness of training development
You Have:
Desired Skills and Experience
Strong working knowledge of training technology software tools, including Articulate360 and Adobe Creative Cloud Pro to develop SCORM compliant courses
Proficient in the use of coding/scripting languages
Strong knowledge of learning and development methodologies; formal design and development approaches, adult learning best practices, and industry training technologies used to deploy, maintain, and monitor learning
Best practices in designing, developing, and delivering to a sales organization
Training evaluation and measurement
Understanding of corporate IT web server and network requirements
General knowledge of the employee benefits market
In-depth knowledge of online training techniques and practices to drive enhanced skills to improve performance
Strong familiarity with video and audio production (i.e., Premiere, Audition, Adobe After Effects, Camtasia) and learning management systems
Progressive knowledge of the trends in computer technology, software, techniques, and equipment as it relates to training
Practical knowledge/work experience in e-learning and blended learning solutions
Experience editing and publishing audio and video for integration into online training
Must be a strong collaborator with the ability to organize, prioritize, handle time constraints, and manage shifting priorities
Position Qualifications:
Bachelor’s degree in Instructional Technology, Educational Technology, Education, Design and Visual Communications, or related field
Master’s degree in Instructional Technology, Instructional Design, or a related field preferred
Minimum 5 years’ experience (or equivalent combination of education and work experience) designing and developing training
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