Sales Operations Associate (Los Angeles, CA)

About Spin.AISpin.AI is a SaaS Security company based in Palo Alto, CA and Los Angeles, CA, protecting enterprises against SaaS ransomware, Shadow IT, non-compliance, data loss and data leak disasters in the cloud.
SpinOne is an all-in-one SaaS data protection platform for mission-critical SaaS Apps, such as Google Workspace, Microsoft Office 365, Salesforce, and Slack. SpinOne is the ultimate SaaS data protection platform that delivers the most innovative last line of cyber defense, SaaS data management, and protection for more than 1,500 organizations worldwide. For more information, please visit: https://spin.ai/
As our Sales Operations Associate, you will serve as the technical and functional engine of our Sales team. Reporting to the Director of Operations. You aren't just a builder; you are a problem-solver who gathers requirements, architects solutions in Salesforce, and ensures every integration—from marketing automation to Stripe billing tools—runs seamlessly.

Duties

• Business Analysis & Requirements Gathering: Partner with the Director of Ops to document business needs. You will translate vague stakeholder requests into crisp technical user stories and functional requirements.
• Full-Cycle Execution & SFDC Development: Take ownership of the "build" from ideation to deployment. You will analyze requests and build/optimize solutions using Salesforce Flows, ensuring they align with our long-term architectural health.
• End-to-End Lifecycle Management: Maintain a deep understanding of the Lead-to-Closed-Won flow. You will ensure that the handoffs between Marketing, Sales, and Finance are automated and that no lead or deal "leaks" out of the funnel.
• Revenue Operations Mastery: Apply knowledge of SaaS revenue models (ARR, MRR, Churn, and Renewals) to ensure Salesforce is capturing the data necessary for executive-level financial reporting.
• Quality Assurance (Testing): Develop comprehensive test plans and lead User Acceptance Testing (UAT). You are the final gatekeeper ensuring new features don't disrupt existing integrations or sales workflows.
• Integration Management: Maintain the "plumbing" between Salesforce and our tech stack, specifically ensuring data syncs correctly with HubSpot (Marketing), Stripe (Billing), and Google Sheets (Reporting).
• Sales Partnership & Deal Support: Act as the "boots on the ground" support for the sales team. You will help reps navigate complex deal structures to ensure technical accuracy before a contract is sent.

Expectations:

• Experience: 2+ years of relevant experience in Sales Operations, Salesforce administration, or a similar role.
• Certification: Salesforce Certified Administrator is huge plus
• Advanced Logic: Expert-level knowledge of Salesforce Flows and validation rules.
• Integration Literacy: Understanding of API connections, Managed Packages, and how data flows between disparate systems.
• Methodology: Familiarity with data analysis and the ability to map out complex business processes visually (e.g., Lucidchart or Miro).

What we offer:

• Base Salary: $85,000 – $115,000/yr
• Performance based annual bonus
• Unlimited PTO
• Hybrid Office Model
• Paid Holidays
• Premium Health Benefits Covered by Spin.AI
• 401k
• Employee Wellness Program

Recent Spin.AI Achievements:

• Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026)
• 1,500 customers worldwide
• Strong partnership with Google. Spin.AI partners with Google Chrome Enterprise to help organizations manage risk for browser extensions.
• Spin.AI has been named as a Representative Vendor in the 2023 Gartner® Market Guide for Backup as a Service.
• Spin.AI has been named a Strong Performer in The Forrester Wave(™): SaaS Security Posture Management, Q4 2023 Report.
• $16M Series A (July 2022)
 

Why join Spin.AI?This is an incredible opportunity to join a fast-paced team with high growth potential to become a new unicorn or decacorn within the next few years.Dream team of highly motivated and talented people, ambitious goals and challenges that require high analytical, management and communication skills.
EEO StatementEqual Opportunity EmployerSpin.AI is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive con