Coordinator, Accounts Receivable

COMPANY OVERVIEW

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. 
 
Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. 
 
At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. 
 
If you’re interested in joining our mission, click the below links to join our team today!

MISSION STATEMENT

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

Cresco Labs is seeking an Coordinator, Accounts Receivable to join our Finance team in Chicago, IL. This position will report to the Director, Shared Services and will be responsible for collections and credits and servicing our customers. Our ideal candidate is a self-starter who has significant Accounts Receivable, Credit, and Collections experience, is highly organized, a strong communicator, takes initiative, is detailed-oriented, and has strong problem-solving and analytical skills.   

CORE JOB DUTIES 

• Distribute past due reminders to follow-up on payments and establish payment plans as needed.  
• Respond to customer and internal business partner requests including any disputes.  
• Reconcile customer balances to ensure accuracy and alignment with the customer’s statements.  
• Ensure customer statements and demand letters are sent to customers and appropriate follow up is completed. 
• Ensure necessary audit-related documentation are archived / stored in appropriate folders. 
• Support escalated dispute and credit and collection activities including contacting customers via email and phone and collecting payment for past-due invoices. 
• Build partnerships and collaborate cross functionally with AR team, Sales, Customer Service, and Finance. 
• Ad-hoc reporting requests and projects as assigned. 

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• Associates or bachelor’s degree in Accounting, Finance, or business-related field preferred. 
• Minimum of 1-2 years of AR experience that includes collections, supporting internal business partners and interaction with a large customer base. 
• Experience with financial accounting and ERP systems (SAP, Sage Intacct, and QuickBooks preferred). 
• Proficient in MS Excel (v-lookups, pivot tables) and MS Office. 
• Strong verbal and written communication skills. 
• Strong organizational, time management, priority setting, and problem-solving abilities. 
• Ability to work in office and/ or remotely as required. 

BENEFITS 

Cresco Labs is proud to offer eligible employe