Account Services Manager

Job in a nutshell:

You'll lead and inspire a thriving workforce of over 1000 professionals. Your mission: to cultivate and elevate client relationships, steering the seamless execution of cutting-edge IT infrastructure projects. We're seeking a strategic thinker with unparalleled leadership prowess and exceptional client engagement skills to make an impact in this pivotal role. If you're ready to elevate your career and be at the forefront of innovation, apply now! 

 

What will you be doing:

• Operational leadership of teams.
• Lead and manage a global team of over 1000 staff members, providing guidance, coaching, and support to ensure high performance.
• Develop and implement strategies to enhance team efficiency, productivity, and overall effectiveness while improving performance.
• Foster a positive and collaborative work environment, promoting a culture of continuous improvement.
• Make strategic decisions regarding staffing levels, talent development, and organizational structure.
• Oversee the recruitment and onboarding process for new staff, ensuring a skilled and motivated workforce. Customer engagement and communication.
• Drive the development of long-term relationships with key clients, positioning the company as a trusted partner in their IT infrastructure strategy. Contract and financial management.
• Drive the development of long-term relationships with key clients, positioning the company as a trusted partner in their IT infrastructure strategy. Contract and financial management.

 

Requirements:

• Bachelor's degree in a relevant field; Master's degree preferred.
• At least 10 years' experience as an executive service delivery leader.
• Over 15 years of IT infrastructure services and project management.
• Extensive knowledge of customer business particularly in media and entertainment.
• Over 15 years experience of IT outsourcing contract and customer management.
• Good knowledge of ITIL processes/practices.
• Experience leading a large global team with direct and indirect reporting structures.

 

Rewards and benefits:

• Wellbeing programs & work-life balance - integration and passion sharing events.
• Opportunities for professional growth and career advancement.
• Remote and hybrid working possibilities.
• Benefits platform –culture, shopping, sport, etc.
• Continuous learning programs and online courses.
• Possibility to participate to charity and eco initiatives.

 

If you're ready to embark on this exciting adventure with us, sign in on jobs.atos.net.

For any questions, please contact our recruiter Sandra Osorio – linkedin.com/in/sandraosorio