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BA

Head of Americas Payroll and HR Operations

Barclays
New York City, United Statesfull_timeVerifiedPosted 14 Aug 2025
💰 $270,000/yr($200,000/yr$270,000/yr)

About the role

Job Description

Purpose of the role

To manage payroll functions, including calculating employee pay, withholding taxes, and any other deductions, as well as maintaining accurate payroll records for the business. 

Accountabilities

  • Processing of payroll for hourly, salaried, and commissioned employees, calculating tax and other contributions, withholding, and paying out as appropriate.
  • Employee payroll record administration and troubleshooting.
  • Guidance and support to employees on all payroll matters, including queries related to calculations of salaries and wages, overtime, bonuses, and commissions.
  • Compliance related statutory filings including the management of the reply to Government institution notices related to all Statutory obligations.
  • Payroll statutory reporting and filing including liaison with relevant local tax authorities.

Director Expectations

  • To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
  • They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
  • Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
  • Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
  • Escalates breaches of policies / procedure appropriately.
  • Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
  • Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
  • Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
  • Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
  • Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
  • Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
  • Negotiate with and influence stakeholders at a senior level both internally and externally.
  • Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
  • Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Payroll which is part of the Colleague Experience team, provides a critical service for Barclays, impacting all colleagues globally (c.90,000 colleagues). The team is responsible for the delivery of the end-to-end payroll processes across the Barclays Group, including payroll payments to Barclays colleagues (c.£7bn gross per annum), third party payments, special benefits payments, and share plans. Payroll activity is highly complex and operationally intensive with 27 country payrolls which span over 400 unique processes and multiple vendors.

Colleague Support is a core Business Service and part of the Colleague Experience team which provides critical services, impacting all colleagues globally. The team is responsible for the delivery of end to end transactions supporting talent acquisition, employee relations, talent development, rewards and performance, workforce

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Company

Barclays

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