Chief of Staff

We are a team of product designers, UX researchers, content designers, data scientists, and technical writers. Together with our PM and Engineering partners, we design product experiences that are trusted, human-centered, and easy to use, enabling our users to manage, protect and secure their digital environments with peace of mind. 

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 
 
The Chief of Staff serves as a strategic partner to the CVP of Microsoft Security User Experience, enabling the leadership team and broader organization to operate with clarity, focus, and impact. This role sits at the center of the business—driving execution of priorities, shaping organizational strategy, and ensuring alignment across UX, Engineering Product Teams, Customer Experience Engineering (CXE), and Benchmarking. The Chief of Staff is both an advisor and operator—translating vision into execution, accelerating decision-making, and scaling the effectiveness of the leadership team and organization. 
 

Strategy, Planning & Execution 
Drive end-to-end execution of Security UX priorities in alignment with Microsoft’s Security, Quality, and AI transformation goals. Partner with the CVP and leadership team to shape strategy, define success measures (KPIs), and track progress. Synthesize complex inputs into clear narratives, insights, and recommendations to inform executive decision-making. Anticipate risks, surface trade-offs, and ensure alignment on priorities across the organization.

Leadership Team Orchestration & Effectiveness 
Design and run the Rhythm of Business (ROB), including leadership team meetings, business reviews, and executive engagements. Enable high-functioning leadership team dynamics through clear agendas, decision frameworks, and follow-through. Ensure alignment within UX and across Microsoft Security organizations to drive integrated outcomes. 

Cross-Discipline Alignment & Operating Model 
Orchestrate work across disciplines to support a cohesive product and customer experience. Help evolve and operationalize the UX operating model (e.g., AI-driven workflows, design-engineering collaboration). Identify and remove friction across teams, ensuring seamless execution of shared priorities. Drive clarity on roles, accountabilities, and engagement models across the organization. 
 

Business Operations & Performance 
Serve as people manager of the UX Business Manager who is responsible for overseeing core business operations, including planning cycles, budget alignment, and ensuring adherence to compliance, privacy, and security expectations.

Executive Administration & Performance 
Serve as people manager of the UX Executive Admin who is responsible for managing the CVP’s calendar and travel needs, including a wide variety of logistics for the broader UX organization.

Executive Communications & Storytelling 
Develop clear, compelling executive narratives for leadership reviews, board engagements, and company-wide communications. Translate complex strategy and operational details into concise, executive-ready messaging. Ensure consistenc