Specialist-Registration I

Schedule: 8:00 AM – 5:00 PM, Monday to Friday (Onsite)
Location: North Hospital MOB – Psychiatry Department

Position Summary:
This role supports mental health services, where confidentiality is a top priority. This position will be the sole point of registration to handle check-in, check-out, and phone screenings. The position facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Responsibilities include:

• Collecting specific information to generate accurate financial and demographic records to support maximum reimbursement and optimal clinical outcomes
• Scheduling appointments and interviewing patients for appropriate medical information
• Explaining departmental and hospital charges and policies
• Validating and entering charges into appropriate systems
• Collecting necessary payments
• Answering incoming calls and directing patients and visitors appropriately

Medical office experience is strongly preferred to be successful in this role.

Requirements:

• High School Diploma or GED required
• Preferred experience in a healthcare setting
• Ability to learn and retain medical coding (ICD-10 and CPT coding preferred)
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred
• Basic proficiency in Microsoft Office (Word, PowerPoint, Excel)

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.