At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Senior Program Evaluation Analyst

Portland, OR

SUMMARY

As a Senior Program Evaluation Analyst, you will have the unique opportunity to lead market research, program evaluation, and market synthesis projects that drive PGE's understanding and development of market opportunities. You will design and implement evaluation strategies for complex programs, assess market potential for new and existing products, and provide data-driven insights that support business decisions and product development. A successful candidate will have advanced knowledge of marketing databases and statistical analysis processes, as well as advanced analytical thinking and communication skills. This role offers the exciting chance to shape the future of clean energy initiatives and contribute to PGE's mission of providing reliable, sustainable power to millions of customers across Oregon.

KEY RESPONSIBILITIES

Specialization - Specializes in program evaluation. Experience in market research and market synthesis. Leadership or project work that crosses multiple areas of specialization.

Program Evaluation Designs and implements program evaluation strategy for multiple, complex programs to determine whether program objectives are met and to identify areas for program improvement and/or future market opportunities. Evaluates program(s) against formal metrics and strategic business objectives; assesses program implementation performance and reviews/validates program impacts; provides consultation to PGE programs staff in making program changes. Specific skills and knowledge for this role include:

• Development of energy program Logic Models, KPIs and evaluation data requirements
• Leads (cross)functional teams, including: research vendors, project teams, and key stakeholder groups.
• Oversees production of advanced research reports PGE submits to OPUC.
• Designing and implementing customer surveys, focus groups, in-depth interviews
• Strong understanding of experimental program design, baseline/counterfactual selection for specific energy technologies and/or customer classes, energy modeling best practices, statistical analyses of energy impacts (e.g., load shifting, load shaping)
• Knowledge of GIS (Geographic Information Systems) analytic capabilities
• Evaluation RFP writing, vendor selection and contracting, ongoing management of contract scope, budget and schedule in an environment of rapidly evolving programs
• Reviewing and editing technical evaluation reports/presentations to ensure accuracy, clarity, completeness, conformance with utility regulatory requirements, and usability by diverse internal program staffs.

Vendor Management - Determines when vendors are needed to conduct research; establishes success metrics; monitors vendor performance and works with vendors to resolve issues. Manages contracts and research vendor’s work products.   Works with supply chain team and program teams to craft RFP’s for vendor evaluation contracts

Market Insights - Profiles target programs; provides insights on the effectiveness of various programs and determines areas for research to further PGE's understanding and development of market opportunities; assesses market potential for new and existing products and services; consults with clients to provide data and market insights that support the development of new or improved products or services.

Data Management - Manages quality practices of multiple work streams including selecting data from internal PGE databases and external sources, drafting code bases for managing and analyzing large customer databases, and auditing the data quality of PGE's marketing and customer databases to recommend data governance solutions.

Market Research and Data Analysis - Determines best research techniques and resources and conducts market research from diverse sources; collects and analyzes complex data of market activities, the market environment, future trends and customer needs and profiles; determines what data to include in research; provides technical advice to clients on analytics of customer data to meet their objectives; reviews and improves efficiency and effectiveness of data analysis; consults with clients to