VP, Managing Director- 401K Relationship Manager

Job Description:

The Vice President, Managing Director (MD) is entrusted with a book of business of defined contribution plans aligned to key Core Market advisor relationships. The books of business will vary based on each advisor, but typically comprise of 20 - 25 plan sponsor relationships and 5 – 7 advisor relationships. Plan sizes supported are >$75m in assets under administration. In this role you will develop positive relationships with institutional clients and build internal working relationships with Fidelity personnel in support of service delivery.   

The Expertise We’re Looking For  

• We require associates in this role to acquire a Series 7 and 63 within the first 3-6 months of acquiring the position. 

• Minimum of 8 years of Relationship Management or Client Service experience preferred; preferably within the Retirement/401K industry. 

The Purpose of Your Role 

The Managing Director is the primary contact for their client and works in a team structure which is collectively responsible for leading, educating, resolving client issues, establishing relationships and meeting the needs of both Plan Sponsors and Advisors. Travel is required, >35% of the time. 

The Skills You Bring 

• World class customer service to every one of your clients. 

• Record keeping and defined contribution administration experience.  

• Problem-solving skills.  

• Effective communication and presentation skills. 

The Value You Deliver 

• The ability to consult with your clients to deliver effective solutions to their needs while maintaining strong, positive relationships with key decision makers. 

• Setting the strategic direction for the plan and demonstrates ultimate ownership and accountability for the relationship. Acts as the client’s trusted advisor in partnership with the Plan’s Advisor.  

• Partnering with the Plan’s Advisor to understand their specific value proposition to the Plan Sponsor.  

• Providing additional support to the advisor’s book of business, including participating in advisor book of business reviews (sometimes in person), identifying and implementing plan design opportunities across the advisor’s book, and you will be expected to participate in quarterly advisor updates and training activities, both over electronic channels (i.e. Zoom) and in person. 

• Differentiating Fidelity's benefits approach against competitive benefit solutions and offering and implementing Fidelity solutions to address client needs.  

• Facilitating discussions with clients regarding legal, regulatory and design issues across the plan.  

• Consulting with clients and their advisors on qualified and potentially nonqualified plan design alternatives.  

• Coordinating internal resources to provide analysis and recommendations to clients on design alternatives.  

• Analyzing investment architecture and providing appropriate alternatives as well as act