Client Service Associate

Company Description

About Us

At Beloform, we believe in driving success through collaboration, innovation, and leadership excellence. Based in Atlanta, we are dedicated to building high-performing teams that deliver measurable results across diverse projects. Our company culture values growth, accountability, and professional development, creating an environment where leaders thrive and teams exceed expectations.

Job Description

Job Description

Beloform is seeking a dedicated and detail-oriented Client Service Associate to join our Atlanta-based team. In this role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and efficiency. The ideal candidate is proactive, organized, and committed to delivering a superior client experience.

Responsibilities

• Serve as the first point of contact for clients, responding to inquiries and providing timely support

• Build and maintain strong relationships with clients to ensure satisfaction and long-term engagement

• Coordinate with internal departments to resolve client issues and follow up to ensure resolution

• Prepare reports, documentation, and updates for clients as needed

• Schedule meetings, calls, and follow-ups with clients and internal teams

• Ensure a high level of professionalism and service quality at all times

Qualifications

Qualifications

• Bachelor’s degree preferred; equivalent experience considered

• 1–2 years of experience in client services, administrative support, or a related role

• Excellent written and verbal communication skills

• Strong organizational skills with attention to detail

• Ability to multitask and manage priorities in a fast-paced environment

• Proficiency in Microsoft Office Suite and standard office tools

Additional Information

Benefits

• Competitive salary ($50,000–$60,000 per year)

• Growth and advancement opportunities within the company

• Comprehensive training and development programs

• Supportive and professional team environment

• Skill-building across communication, problem-solving, and client relationship management