FCBank, Regional Manager, Officer

Description

The Regional Manager serves as a key leader within the organization, exemplifying our core values and driving performance across assigned markets. This role is responsible for leading and developing branch teams, ensuring exceptional client service, supporting operational excellence, and achieving revenue and growth goals. The Regional Manager fosters a positive culture, promotes collaboration, and represents the bank within the community while upholding our philosophies.

Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

KEY RESPONSIBILITIES

• Lead and develop branch teams to achieve financial, operational, and service goals across the region 
• Drive revenue production by analyzing and managing loan and deposit growth, non interest income, and expense control. 
• Promote and reinforce the bank’s culture, values, and client service standards through coaching, mentoring, and accountability. 
• Support business development efforts by guiding proactive outreach, building pipelines, and strengthening community and client relationships.
• Ensure operational excellence by maintaining compliance, audit readiness, security standards, and regulatory adherence. 

ATTITUDES

Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating:

• Respect - Treats all individuals with dignity and professionalism.
• Client Focus - Demonstrates a commitment to understanding client needs and delivering exceptional service.
• Inclusion - Embraces diverse backgrounds, perspectives, and experiences. Promotes a welcoming environment where all employees and clients feel valued, supported, and empowered to contribute.

BEHAVIORS

Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating:

• Leadership - Inspires confidence and motivates others by setting clear expectations, modeling desired behaviors, and fostering an environment where employees feel supported and empowered to succeed.
• Integrity - Acts with honesty, transparency, and consistency in all decisions and interactions.
• Collaboration - Works effectively with colleagues across departments and levels, encouraging open communication and teamwork.
• Volunteerism - Actively participates in community and organizational initiatives. Represents the bank with professionalism at events, supports local causes, and encourages team involvement to strengthen community relationships.

COMPETENCIES

Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating:

• Accountability - Takes ownership of decisions, actions, and outcomes. Follows through on commitments, meets deadlines, and holds self and others responsible for achieving high quality results.
• Innovation - Seeks opportunities to improve processes, enhance efficiency, and introduce new ideas that support organizational goals
• Professionalism - Maintains a high standard of conduct, appearance, and communication. Demonstrates sound judgment, discretion, and respect in all interactions.

SUPERVISORY RESPONSIBILITIES

Supervisor drives strategic success from encouraging transparency, maintaining a focus on shared organizational goals, and making time for professional development. Supervisors are expected to hold regular one-on-ones with direct reports to provide them with an invaluable chance to align goals, offer guidance, and foster growth within their teams. 

• Coaching and developing branch leaders through regular one on one meetings. 
• Supporting recruiting, hiring, training, technology usage and performance management.
• Ensuring alignment with organizational goals and strategic initiatives.

SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES

Actively participates in ongoing professional development through training programs, workshops, certifications, and industry events. Encourages team development through stretch assignments, cross functional collaboration, and continuous learning.

Requirements

QUALIFICATIONS, ED