Systems and Quality Analyst Manager

Company

Navitus

About Us

Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities.

Pay Range

USD $112,640.00 - USD $140,800.00 /Yr.

Work Schedule Description (e.g. M-F 8am to 5pm)

M-F 8am-5pm, CST

Remote Work Notification

ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

Overview

Due to growth, we are adding Systems and Quality Analyst Manager to our team. 

 

The Systems and Quality Analyst Manager will provide support for the development, implementation, and maintenance of our FFS Medicaid products. The FFS implementations require full compliance to NCPDP standards, CMS and State regulations and with defined business rules and policies. The Systems and Quality Analyst Manager will be responsible for managing the activities during the DDI and the life of the contract to ensure the system meets all requirements set forth.

 

Is this you? Find out more below!  

Responsibilities

How do I make an impact on my team?   

• Develop and maintain deep knowledge of NCPDP pharmacy POS claims processing, Federal and Supplemental Rebates and Analytics Standards.
• Develop an understanding of unique attributes within a claim transaction where contracted State governments apply specific regulatory requirements to support their programs.
• Strong understanding of software development lifecycle (SDLC), testing methodologies (e.g., Agile, Waterfall), and QA tools (e.g., test management, automation frameworks). Understand the competitive landscape, regulatory lifecycle and related government processes surrounding FFS. 
• Develop and implement comprehensive QA strategies, plans, and procedures. Understands industry standards, best practices, and emerging trends in quality assurance.
• Define quality standards and ensure adherence throughout the product development lifecycle.
• Oversee the execution of testing activities, including functional, system, regression, and performance testing.
• Collaborate with product managers, developers, and other stakeholders to integrate quality into the product development process.
• Communicate quality-related information to various teams and management.
• Monitor key quality metrics and identify areas for improvement. Analyze test results and defect data to identify trends and root causes. Conduct audits and inspections to ensure compliance with quality standards.
• Work with the project management office to utilize and enhance tools that support the requirements, development, and testing processes.
• Implement and maintain test automation strategies to improve efficiency and coverage.
• Collaborate with the training/development staff to deliver and update training documentation.
• Create and update status reports upon request that communicate the health of the products.
• Perform quality analysis on all aspects of claims, rebates, portal etc. and document findings and work with IT to remediate any issues.
• Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.
• Other duties as assigned.

Qualifications

What our team expects from you?  

 

• Education: Bachelor’s degree or equivalent work experience required.
• Certification/Licenses: Relevant certifications from recognized industry organizations preferred. Business Analysis Certification (PMI, IIBA) or College level program preferred.

• Experience:

• • 4 years of Claims Processing systems and QA Manager experience for a healthcare company required.
  • Elicitation and documentation of Medicaid Business requirements required.
  • QA of the implementation of government regulations into software development activities required.
  • Participating in an agile development project te