Pool Attendent

Mill Falls at the Lake is seeking a fun and energetic person to fill our pool attendant position!

 

POSITION SUMMARY

 

The Company operates 24 hours a day and 7 days a week, so operational
demands require variations in shift days, starting and ending times, and hours worked in a week.
The Pool Attendant cleans maintains and stocks the pool and health club areas in safe and efficient
compliance with policies and procedures, brand standards, and federal, state and local regulations. Promptly
reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to
management. Reports any deviations from policies, procedures, brand standards and regulations to
management.
Complies with all guest service basics such as uniforms, name tags and proper guest greeting.
Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication
containing Company, hotel, brand and guest information is consistent with privacy policies, practices and
regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.

 

ESSENTIAL FUNCTIONS

 

Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
 Clean, prepare and stock supplies for the pool and health club.
 Maintain pool including vacuuming, washing decks and flushing gutters. Straighten pool furniture,
remove trash and used towels.
 Maintain health club including vacuuming, wiping down equipment, removing trash and used towels.
 Assist in ensuring health club and pool usage rules are adhered to for the safety of guests and employees.
 Assist guests with equipment and respond to guest needs
 On time and at work when scheduled, and in proper uniform.
 Attend department meetings as scheduled.
 Consistent professional and positive attitude and actions when communicating with guests and
associates.
 Report any incidents of guest dissatisfaction or other matters of significance to manager / supervisor
so that corrective measures may be taken.
 Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety,
security and emergency procedures. Write shift reports including reports on any incidents of theft,
accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any
reason.
 Perform special projects and other responsibilities as assigned. Participate in task forces and
committees as requested.
 Any other tasks / duties as requested by management.
QUALIFICATIONS The Company may consider equivalent combination of acceptable education and
experience providing the knowledge, skills and abilities cited below.
Education and Experience:
High school education or related experience. Ability to swim. Certified in CPR, basic first aid and
familiarity with hospitality industry practices preferred.
Skills and Abilities:
Ability to understand and provide friendly guest service. Ability to understand and comply with proper clean
techniques, procedures and brand standards. Ability to operate a vacuum, mop and properly use cleaning
supplies. Ability to understand, comply and help to enforce pool and health club safety and usage rules.
Ability to understand and obtain first aid certification. Ability to remain calm, take proper steps, and direct
others in an emergency. Ability to timely compile facts/figures, identify and investigate issues and
resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures.
Ability to operate a computer, phone and other office equipment. Attention to details with good
organizational and efficient time management skills.
Consistent professional attitude and behavior with effective listening and communication skills. Ability to
work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.
Ability to satisfy the legal requirements for employment within the jurisdiction.
Working Conditions & Physical Effort:
Physical work is a primary part of job. Work is normally performed inside and outside the hotel with
cleaning supplies, equipment and machines. The work involves exposure to extreme temperatures,
chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical
risks requires following basic safety precautions and use of applicable protective equipment. Physical
requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing,
kneeling and lifting up to 100 lbs. While performing job duties, the associate is requi