Director Inpatient Medical Surgical Services

SUMMARY:

Reporting to the Vice President and Associate Chief Nursing Officer, the Director Inpatient Services Surgical is accountable for the strategic direction, implementation of planned change, and evaluation of adult inpatient surgical services and nursing informatics.

In addition, our leaders will demonstrate an aptitude for:

Ensure Accountability and Build Effective Teams
Drive Vision and Purpose and Optimize Work Processes

By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.

RESPONSIBILITIES:

• Facilitates the development of short and long-term goals for surgical inpatient services and nursing informatics in collaboration with unit leadership and staff while considering Brown University Health 's mission, its values and key business objectives.

• Provides sponsorship to the function by identifying resources required to achieve the operating results and advocates for them during resource allocation.

• In conjunction with unit leadership, develops, recommends, implements, and monitors capital and operating budgets for the academic medical center 's critical care service.

• Facilitates the effective utilization of resources (people, financial, material and equipment) to meet established goals and objectives of Brown University Health and the individual academic medical center.

• Accountable for operating priorities to ensure activities support the system 's strategies, while maintaining fiscal responsibility.

• Ensures effective recruitment, selection, development, and evaluation of managerial, professional, and support staff to optimize achievement of goals and objectives.

• Collaborates with surgical physician leaders, the Vice-President Patient Services/ Associate CNO, unit leadership, information services staff and colleagues to plan, design, and implement customer-focused, coordinated delivery of inpatient surgical services, clinical programs and information systems. Collaborates and consults with peers and colleagues by defining functional standards and translating them into usable applications and/or care patterns.

• Collaborates with peers, colleagues, and physicians to develop mutually workable solutions in order to ensure consistency and continuity of functional applications across nursing, such as improved patient placement, etc.

• Participates in development and assessment of new programs; assesses market position and provides analysis for decision-making process; participates in the development of related business plans.

• Ensures in-patient billing process for billable services, such as telemetry and specialty beds, provides for maximum reimbursement.

• Shares accountability with unit leadership and staff to develop the plan for providing patient care, which is designed to support improvement and innovation in professional practice based on patient need and the mission of the hospital. Collaborates with the physician chiefs or designees in strategic planning for services and evaluation of clinical programs.

• Ensures all patient care activities support established clinical standards of care, meet or exceed patient care quality standards, are in compliance with various regulatory agencies, and consider diversity and age-specific needs of the patient populations served.

• Promotes effective planning and coordination of services with physicians, other departments, and outside agencies.

• Ensures effective customer relations between the emergency department, the peri-operative service, other in-patient units and services, physicians, and the community.

• Facilitates the development, implementation and evaluation of programs and services to consistently meet or exceed customers ' needs, through effective continuous quality improvement practices.

• Accountable for compliance with regulatory and accreditation standards. Ensures systems to assess patient, family and community needs for services and programs.

• Serves as a role model to staff by continuously demonstrating Brown University Health 's values and principles, creating and maintaining effective, positive customer services relationships by identifying customers and their needs, ensuring the needs are met or exceeded, and responding appropriately to difficult interactions, and educating staff on the importance of quality customer service.

• Effectively and continually communicates with staff, management, and customers to facilitate the flow of information necessary to the success of employees, department, function, and the organization.

• Provides effective labor and employee relations to promote employee-manager effectiveness and satisfaction in the workplace. Ensures comp