Manager - Patient Matched Solutions

Requisition ID:                       59754                         Title: Manager - Patient Matched Solutions Division: Arthrex, Inc. (US01) Location: Naples, FL

 

 

 

 

 

 

 

 

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. The Digital Enabling Technologies team at Arthrex is growing and we are actively searching for a Patient Matched Solutions, Manager.   This position will be based at our campus in Naples, FL.  Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

 

Main Objective

Plans, organizes, and controls the patient-matched product lines and process from planning through to lab execution (in-house or offsite) with digital transfer solutions, including support of plan approvals and production scheduling to ensure on-time delivery.

 

Essential Duties and Responsibilities:

• Support planning process (on-line) for patient-matched anatomies, and communicate process flow and availability for on-site labs
• Monitors forecast capacity level variations and performs corrective actions, including in-sourcing and out-sourcing capacity and resources.
• Works closely with VIP SW dev team to ensure alignment of new developments and manages testing and integration of new releases
• Lab scheduling, submitting GEMS requests and confirming attendees (MedEd, PMs, Lab Services, etc), as well as confirming procurement (e.g. tool sets, cadavers, etc.)
• Support and Coordinate the entire Manual Planning Process for all DET planning systems
• Support and Coordinate product and process integration including, where required, WI, deployment through to Audits
• Customer-facing online technical support for planning, logistics and OR live support
• Help Support Data Collection for studies and for future AI requirements.
• Work closely with AI COE to define, prioritize and support automation
• Plans organizes, and coordinates assigned programs to ensure accomplishment of financial/budgetary goals and optimum allocation of resources, and operational efficiency for production. Coordinates with Development to improve production efficiency.
• Provides technical expertise and training to other departments in support of product development.
• Acts as the primary interface with assigned customers and agents for all matters.
• Provide technical assistance with complex customer issues as well as consulting services to streamline customer internal management processes.

 

Education and Experience:

• Bachelor’s degree required, preferably in business, engineering or clinical.
• Five or more years of relevant experience required.
• Orthopedic experience required.
• Understanding all functions involved in pre-operative planning and 3D model development, production, and marketing is required.

 

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• Knowledge of surgical orthopedics and arthroscopy. 
• Skilled in working with different functions and effectively coordinating their activities to achieve desired results. 
• Excellent listening skills, including the ability to identify and isolate customers' concerns or objections, in addition to excellent written and oral communication skills.
• The ability to work with cadaveric specimens is required.
• Ability to negotiate with outside vendors and suppliers.

 

Machine, Tools, and/or Equipment Skills:

PC spreadsheets, computer software. OrthoVIS/VIP software preferable

 

 

 

 

Arthrex 2024 Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)
• Eligible for discretionary Long Term Incentive program

 

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.