Job Description Summary

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity

As the Project Manager on our Patient Care Solutions Project Management team, you'll own the project management and implementation process for GE HealthCare Patient Care Solutions which include Monitoring Solutions, Perioperative and Maternal Infant Care products. You will be an influencer and the hub of activity for sales order review, project planning and documentation, resource coordination, and issue resolution.

This position is ideally based in Chicago, Illinois, to cover the Greater Illinois territory. Travel to customer sites is expected to account for up to 50% of your time.

This role will require onsite support to customer sites and will also allow for flexibility to work from home.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities

• Experience with large-scale healthcare system implementation projects involving data and application integrations using various healthcare standards (HL7, IHE, etc).

• Experience leading testing and go live readiness efforts in partnership with customers, EMR/EHR Vendors, internal stakeholders and other 3rd party vendors as required

• Ability to communicate technical subjects to technical and non-technical audiences

• Drive customer satisfaction and process productivity throughout the installation process and act as the primary liaison between GE Healthcare and the customer.

• Execute the implementation of managed projects including identification of GE and customer responsibilities and deliverables as defined in the sales contract.

• Regular tracking and communication of implementation progress, tracking of equipment delivery, installation, and testing, tracking and assignment of project deliverables with owners.

• Maintain accurate project milestone dates.

• Create visible and predictable data for key business metrics and revenue forecasting.

• Identify, escalate, and resolve issues, which might affect customer satisfaction and GE operational targets.

Required Qualifications

• Bachelor’s degree or equivalent technical field experience (Field Engineer, biomedical or related field experience)

• Minimum 3 years’ experience in one or more of the following:  project management, technical installation or leading cross functional teams.

• Demonstrated experience with project management where deadlines were met on schedule or ahead of schedule (e.g., construction, healthcare IT, equipment installations experience).

• Ability to work independently managing multiple projects and competing priorities

• Must have a valid driver’s license.

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. 

• Must be willing to travel up to 50% to customer sites.

Desired Characteristics

• Master's degree or Project Management Certificate

• Demonstrated customer service experience working in a clinical environment.

• Knowledge or experience within the healthcare industry and GE Healthcare products.

• Proficient in project Management Software such as Workbench, MS Project, Smartsheets, or similar tools

• Six Sigma certification and/or experience in Lean methodology.

• Familiar with one or more of IT concepts that include networking, IP addresses, switches, routers, virtual servers, etc.,

• Experience with large-scale healthcare system implementation projects involving data and application integrations using various healthcare standards (HL7, IHE, etc.)

• Experience with electronic patient records

• Experience leading testing and go live readiness efforts in partnership with customers, EMR/EHR Vendors, internal stakeholders and other 3rd party vendors as required

• Ability to communicate technical subjects to technical and non-technical audiences

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas