Head of Procurement Operations

Who we are

Corebridge Financial helps people make some of the most meaningful decisions they’re ever going to make. We help them plan and take action to protect the future they envision, and respond to some of life’s most difficult moments through the solutions and services we provide. We do this through our broad portfolio of life insurance, retirement and institutional products, offered through an extensive, multichannel distribution network. We provide solutions for a brighter future through our client centered service, breadth of product expertise, deep distribution relationships, and outstanding team of hardworking and passionate employees.

Summary of role

• Responsible for oversight and day-to-day management of Procurement Operations providing guidance, coaching and support to drive team performance and a culture of continuous improvement

• Implement best practices and standard processes that streamline procurement operations, drive efficiencies & automation that reduce costs while maintaining quality standards.

• Develop and implement comprehensive procurement strategies aligned with company goals as well as key performance indicators (KPIs) to monitor procurement performance, and identify areas for improvement/corrective action.

• Establish and maintain strong relationships with key stakeholders, Accenture shared services, IT, and suppliers to ensure business objectives are supported in a timely manner.

• Monitor market trends and industry developments to identify potential risks, opportunities, and innovative solutions for procurement technology and operations.

• Drive supplier performance management by conducting regular supplier evaluations and risk assessments ensuring compliance with technology, risk and controls (TRC) polices.

• Drive supplier diversity program to ensure company diversity and inclusion targets and  state/federal compliance reporting requirements are met.

• Collaborate with finance and accounting teams to ensure accurate budgeting, forecasting, and cost control measures are in place.

• Procurement Operations team is responsible for following areas:

  • Ariba:

    • Oversee Ariba source-to-pay (S2P) program with annual PO spend of ~$400M

    • Support all sourcing activities including ATI, sourcing project, and legal engagement

    • Manage integrity of Contract Workspace as its source of truth for CRBG

    • Ensure timely processing of requisitions, purchase orders, invoices, etc

    • Owner of Accurate and Integrated Data of Contracts and Vendors

    • Ongoing Contract/Vendor Profile Maintenance to Ensure continuous accuracy and maintenance updates for all third-party profiles

  • Fieldglass:

    • Manage 9200+ Non-Employees Workers including onboarding & offboarding

    • Oversee all services contracts with annual Statement of Works (SOW) spend of ~$425M

    • Ensure timely processing of workers, eForms, SOW, invoices, etc.

  • Concur:

    • Oversee user administrator tools, reports, imports/exports, forms, workflows, audit rules, etc.

    • Estimated Concur Travel & Expense to be ~$20M.

    • Timely and accurate processing of employee expense claims ensuring adherence with company policy and compliance.

  • Cvent / Meetings & Events:

    • Manage meetings & event program including related policy with customers across multiple events

    • Estimate for 2024 is 77 meetings & events/sponsorship totaling about $17.3M.

    • Maintain processes such as registration, approval workflow, venue sourcing, and reconciliation.

    • Track usage to ensure program costs are within budget

    • Perform reconciliations to ensure intercompany chargebacks are accurately reported

    • Establish & measure operating model for Accenture SAM managed services.

  • Travel:

    • Oversee Global Travel Management Company’s (TMC) managed services model

    • Support strategic policies and programs for Corporate Travel

    • Establish strategies with key Global Travel suppliers; i.e.: airline, hotel, car rental, agency and online booking suppliers. 

    • Measure and monitor performance to drive optimal value to Corebridge.

    • Monitor Traveler compliance in all aspects of Travel Standard

  • Corporate Card:

    • Program administrator for Global Card Program (~$18M annual spend), including: Travel & Entertainment Card, Meeting card, Purchasing Card, VCA & Ghost Card – (for US, UK, and IE)

    • Provide T&E reporting and analytics for key business stakeholders to he