Director, Transaction Management

Job Title

Director, Transaction Management

Job Description Summary

As a member of Cushman & Wakefield’s Portfolio Advisory Group, the Director, Transaction Management will be dedicated to one or more of Cushman & Wakefield’s most dynamic client accounts. In this role, you will collaborate closely with peers and the account team to support a client's strategic real estate vision. As the Director, Transaction Management, you will be responsible for the day-to-day transaction management oversight for a complex real estate portfolio. Responsibilities include: diligent oversight of transactions from initiation through execution, program management of stakeholder inputs, and oversight of account team support including, but not limited to, transaction mangers, transaction coordinators, and/or transaction analysts. The Director, Transaction Management shall also be accountable for client budgeting, internal revenue management, and adherence to account and transaction level KPIs.

Job Description

Essential Functions and Responsibilities:

General: 

• Implement portfolio plans with client’s real estate goals and objectives in mind 
• Optimize and integrate portfolio with clients’ workplace strategy 
• Collaborate with brokerage professionals to ensure effective negotiations of business terms for a wide variety of transactions including lease, sale, build-to-suit, sublease and purchase 
• Collaborate with a broad range of internal contributors and client stakeholders 
• Manage the flow of key documentation and client communications 
• Work with the clients’ operational groups at all levels to identify real estate needs 
• Prepare, review, and interpret financial analysis/accounting concepts 
• Report all transaction revenue 
• Ensure accuracy of all transaction reports and client materials 
• Present transaction activity to client/C&W management 
• Participate in all client/C&W business reviews 
• Lead and/or facilitate client meetings 
• Provide supervision for transactional team members and others team members supporting the transaction activity of the relationship 

Process Management: 

• Process and program management development and implementation 
• Implement standardized processes that create maximum efficiencies and add value 
• Oversee development and continuous improvement of standard forms and procedures 
• Develop performance measurements for internal benchmarking 
• Create and implement account operations manual/playbook 

Transaction Management: 

• Oversee transaction service delivery 
• Coordinate and manage transaction teams 
• Oversee/manage field broker selection process 
• Determine clients' needs and communicate project parameters 
• Oversee negotiations and management of transactions 
• Collaborate with portfolio administration team to help ensure data accuracy 
• Coordinate legal review of all client leased/owned documents 
• Ensure accuracy of financial data and reporting 
• Resolve landlord/tenant disputes 
• Coordinate client site visits/market tours 
• Ensure all state real estate standards are met 
• Oversee budgeting and revenue tracking of all transactions 
• Manage client rebate account  

Strategic Planning: 

• Lead the development of strategic plans and provide strategic real estate advice to clients 
• Identify occupancy cost savings strategies 
• Develop occupancy expansion/contraction strategies 
• Ensure implementation of agreed upon strategy 
• Produce and/or support business case development 
• Prepare reports, data and financial analyses toward the completion of a strategic plan 
• Execute strategies by developing action plans 
• Quantify and report on occupancy cost savings and value add analyses 

Qualifications:

Key Competencies 

• Client Service Skills
• Communication Proficiency (oral and written)
• Presentation Skills
• Financial Analysis
• Negotiation Skills
• Leadership
• Organization Skills
• Teamwork Orientation
• Multi-Tasking
• Strategic Planning. 

Important Education 

• Bachelor’s degree required in any related field 

Important Experience

• 7+ years real estate experience in transaction management or corporate real estate 
• Experience managing a small team
• Experience with high-level, complex transaction management including experience in lease negotiations and strategy 

Additional eligibility qualifications 

• Must hold state r