Operations Associate

About the role
As an Operations Associate you will provide support with all office administration for the Westwood MA office. You will also provide administrative support for corporate travel including troubleshooting issues and assisting employees with liaising with the Travel Agency. You will also provide remote support for other facilities as needed. Your professionalism is vital to make our customers, vendors, employees and guests feel like their needs, concerns and questions are taken care of. 

 

What you'll do

• Maintain a good relationship with Property Management to ensure all facilities issues are addressed in a timely manner
• Pro-active with office needs, anticipate needs for meetings or events.  
• Coordinate office events
• Host large meetings
• Greet visitors in front reception and show them to their meetings/hot desks as needed
• Answer phones and communicate messages to the proper employee/department
• Maintain kitchen, supply closet, copy area, and safety equipment including sourcing and purchase of supplies
• Maintain office safety procedures
• Handle the setup and deactivation of building access cards, keys and passes for employees
• Maintain security back-up for card reader and coordinate with property management for building access and new or replacement cards
• Assist in the coordination and scheduling of conference rooms and lunches for the management team
• Manage all inbound/outbound mail for Westwood office via UPS and USPS
• Log office IT issues with our Help Desk and assist with executing solution steps
• Notify Westwood office employees of alerts from Property Management
• Admin support with US corporate travel management; supporting US employees with travel issues, negotiating corporate rates for Computacenter and reporting.
• Ad hoc facility projects, assisting with Indirect procurement contracts, facility presentations, etc. embrace and Support Computacenter’s mission and core values

 

What you have

• 2+ years of experience in a corporate office – technology industry preferred.
• 2+ years of office management experience.
• Legally eligible to work in the United States.
• Familiar with corporate travel tools
• Experience coordinating large and small events 
• Exceptional customer service skills; able to support both internal and external customers. 
• High attention to detail – ability to spot errors and inconsistencies.
• Adept at handling interruptions and multi-tasking during high-volume periods.
• Expert Powerpoint and Excel skills., CRM systems and ERP systems.
• SAP 
• Must exercise the utmost discretion due to the confidential nature of many visitors or tasks assigned.
• Outgoing personality with top-notch organizational, time-management and follow-up skills.
• Must be dependable, punctual and able to work with minimal supervision.
• Must be comfortable performing required tasks as assigned. 
• Ability to take direction from multiple people.
• Ability to work effectively and cooperatively on a team. 
• Possess the ability to interface with different personalities and individuals with their inquiries.
• Must have excellent written and verbal communication skills as you will be interacting with high-level vendor and customer contacts on a regular basis.

 

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

 

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us