Business Analyst

Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania)

 

 Work Arrangement:

Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.

 

Relocation assistance:  is not available for this opportunity.

 

Requisition #: 74326

 

The Role at a Glance

We are excited to bring on a motivated Business Analyst to our Workspace Solutions – Group Protection (GP) team. In this role, you will carry out the GP Strategy through a dedicated agile pod working on prioritized projects for our Operations Portfolio.   You will consult/analyze and deliver on project specific assignments.  You will act as a resource to applicable internal stakeholders. You will also consult and collaborate with business stakeholders to define and validate business solutions that meet their needs, goals, and objectives.
 

What you'll be doing

• Development of requirements: planning, prioritization, effort estimations and traceability to downstream and upstream teams/applications 
• Write User Stories and act as liaison between Business and IT partners to ensure clear understanding of user stories and business requirements for design 
• Consult, collaborate, and serve as a resource to team members and key internal and/or external stakeholders to elicit more complex business issues, determine root cause(s), and capture business needs
• Determine more complex best practices and suggests how to improve current practices
• Lead analysis of data to uncover insights, trends, and opportunities that inform business decisions. 
• Drive creation of process models and diagrams to represent business processes, workflows, and systems, helping to visualize how they operate.
• Developing test cases and validating solutions to ensure they meet the defined requirements and quality standards.
• Partner with and ensure consistent/effective communication with agile pod and peer teams
• Identifies and recommends process improvements that significantly reduce workloads or improve quality of assigned area(s)
• Act as liaison between Business and IT partners ensuring clear understanding of user stories and business requirements for design

What we’re looking for

Must-haves:

• 3-5+ plus years of experience in business analysis; project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure and meeting deadlines
• 4 Year/Bachelor’s Degree or equivalent work experience (4+ years of experience that aligns with the duties of the role)
• Ability to define problems, analyze complex information, collect data, establish facts, and draw valid conclusions and solutions
• Strong collaborator and communicator
• Demonstrates strong project management leadership skills with the capacity to manage and drive multiple efforts of work simultaneously in a time-sensitive environment

Nice-to-haves:  

• Experience working on customer-facing solutions
• Group Protection product knowledge
• Experience with administration platforms and applicable functions such as Member Management, Billing, Commissions, and Group Admin configuration
• Experience supporting user acceptance testing
   

Application Deadline

Applications for this position will be accepted through April 4th, 2025 subject to earlier closure due to applicant volume

#LI-Remote

 

What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. 

 

What’s in it for you:

• Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership Attribute.

• Leadership development and virtual training opportunities

• PTO/parental leave

• Competitive 401K and employee benefits

• Free financial counseling, health coaching and employee assistance program

• Tuition assistance program