Software Architect, Attribution & Integrations

About Invoca

Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture.

About Invoca:

Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture.

About the Engineering Team:

You'll join a team where everyone is striving to constantly improve their knowledge of software development tools and processes. We are an incredibly supportive team, swarming when problems arise and providing excellent feedback to help each other grow. Working on our collaborative, multi-functional teams is a chance to share and grow your knowledge across different domains, from databases and front ends to telephony and everything in between.

We are passionate about continuous improvement, maintaining a brisk but sustainable pace, writing resilient code, ensuring production reliability, paying down technical debt, and hiring engaged teammates. We love to share these passions with each other.About the Role

Are you ready to shape the future of a category-leading SaaS AI platform? Invoca is seeking a visionary Software Architect to provide strategic and technical leadership for our Data and AI initiatives.

You will be instrumental in defining the technical vision and driving the evolution of how we manage our customers' structured and unstructured data, and how we apply cutting-edge, value-adding AI. Join a culture committed to building great products alongside great teams, upholding high standards for delivery through modern agile practices and a platform-first mindset.

As an AI-First organization, successful candidates must demonstrate a strong aptitude for or foundational experience with AI/ML frameworks. Our teams are driving innovation by deploying agentic AI workflows and advanced RAG integration to build the next generation of our API-powered intelligent solutions.

About the Role:

Are you ready to shape the future of a category-leading SaaS AI platform? Invoca is seeking a Software Architect to provide high-impact strategic and technical leadership for initiatives across several teams, focusing on Marketing AdTech, Campaign Management, and Contact Center ecosystems.

This is a key opportunity to drive the technical vision and evolution of our inbound and outbound integrations platform and call treatment configurations, ensuring our digital attribution tracking is available in real-time to agentic and human conversations. Join a culture committed to continuous improvement, building great products, and working alongside a supportive and inclusive team. We uphold high standards for delivery through modern agile practices and a platform-first mindset.

As an AI-First organization, successful candidates must demonstrate a strong aptitude for using AI tools in the software development lifecycle.

What You Will Do:

• Provide expert technical leadership and mentorship across teams at our most senior level.
• Collaborate closely with product and engineering leaders across multiple feature development teams to build and execute high-impact, customer-facing roadmaps.
• Bring outside experience and diverse perspectives in data integration platforms and service-oriented architecture to drive the adoption of best practices and modern design patterns across the entire organization.
• Tackle challenging and rewarding problems, including:
• Architecting large portions of our "Revenue Execution" stack that seamlessly connects digital marketing attribution, telephony orchestration (CCaaS), and CRM systems together at high scale.
• Accelerating our transition to a robust service-oriented architecture, moving away from a monolith to empower teams with faster movement and fewer dependencies.
• Refactoring our information architecture to enhance user experience and simplify our backend services and data models.
• Get hands-on with development, as needed, creating critical and/or complex portions of the solutions you architect.
• Share your passion for continuous learning and technical topics with your teams and peers.
• Actively contribute to an inclusive environment by promoting psychological safety and team diversity.
• Report to the VP of Architecture, who reports to the CTO.

What You Bring:

We value proven mastery and impact over years of tenure. If you have the required skills and expertise, we encourage you to apply.

• Extensive,