Associate Manager, Laboratory Operations

We are seeking an Associate Manager, Laboratory Operations to join Q² Solutions, IQVIA’s laboratory business in Austin, TX.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

You will be responsible for supervising a team of laboratory staff and assisting with the administration of laboratory testing in accordance with applicable regulations governing clinical laboratories.

What you’ll be doing:

• Supervising a team of lab staff and ensuring effective operational delivery.
• Setting day-to-day operational activities for the team with a focus on daily delivery.
• Hiring, training, and managing the performance of staff under the mentorship of management.
• Screening and assigning workload, planning, prioritizing, and assigning tasks and projects.
• Monitoring inventory of reagents and supplies to ensure adequate levels for deliverables and ensuring spending is within the approved budget.
• Ensuring team activities meet safety guidelines and driving individual accountability for safety.
• Reviewing laboratory metrics to identify initiatives and establishing additional metrics such as cost savings associated with process improvement initiatives.
• Partnering with stakeholders on process improvement initiatives to present projects and ensure goals are met.

What We Are Looking For:

• Bachelor’s Degree (Some CAP/CLIA lab locations may require a BSc in a chemical, physical, biological, or clinical laboratory science, medical laboratory technology, or cytotechnology).
• Typically requires >5 years in a regulated environment.
• 4 years of experience in a relevant discipline laboratory.
• Demonstrated ability to train and mentor others, as well as navigate challenges in operational and people matters.
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree.

The Knowledge, Skills, and Abilities needed for this role:

• Strong understanding of specific area of responsibility, operations, and methods.
• In-depth knowledge of testing procedures and applicable laboratory testing regulations.
• Working knowledge of quality assurance and quality control principles and company-specific program requirements.
• Good written and oral communication skills and the ability to establish and maintain effective working relationships with coworkers, managers, and clients.

What We Offer You: 

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees’ physical, mental and emotional, financial, and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

If you’re looking to unleash your potential, join Q² Solutions, IQVIA’s laboratory business, to help make the extraordinary possible!

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/q2-solutions-eoe

Q² Solutions’ ability to operate and provide certain services to customers and partners necessitates Q² Solutions and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/q2-solutions-covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $70,700.00 - $