Project Manager, Integrity Operations

Behavior Integrity Operations Team maintains trust in Meta products through protection against on-platform and off-platform harm. We provide procedural and technical guidance to prevent, detect, and eliminate malicious activity at scale. We reduce the viewership of abusive behavior on Facebook and Instagram in addition to reducing the reach of incorrect actions taken by our team via manual and automated actions.Project Manager, Integrity Operations Responsibilities

• Own, develop, execute and manage integrity support strategies for Meta products with Product, Engineering, Operations and Policy teams
• Analyze data, identify trends for harm on the platform and provide recommendations for process, policy, and product improvements to develop or improve scalable solutions
• Develop, maintain and continually improve human review workflows. Track and analyze key operational metrics and ensure KPIs/service goals are met
• Drive end-to-end management of large-scale, transformative programs including supporting a broad scope of projects therein
• Work with cross-functional partners to improve the community support experience on our existing suite of products
• Work with vendors to develop, support and improve scaled solutions supporting Meta’s global user base
• Use strategic thinking and problem solving skills to identify, set strategy for, and resolve large and complex business problems

Minimum Qualifications

• 2+ years of experience working in an Operations, Analytics, Product, Engineering, Consulting, Project Management or equivalent team
• 2+ years of project /program management experience driving end to end initiatives
• 1+ years of experience analyzing large datasets in SQL, Google Sheets or similar tools
• Experience leading process improvement projects across a dynamic and cross-functional landscape
• Experience working in, communicating with, and leading global cross-functional project teams
• Demonstrated experience navigating ambiguity and achieving outcomes in fast paced environments

Preferred Qualifications

• Experience working in Integrity
• Experience operating autonomously across multiple teams

For those who live in or expect to work from California if hired for this position, please click here for additional information. LocationsAbout Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com. $३४.६२/hour to $१,०९,०००/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.