Business Systems Analyst - IT Construction Platforms

Overview

About Suffolk  

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. 

 

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. 

 

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially. 

 

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more.  For more information, click here. 

 

Position Summary

 As a Business Systems Analyst at Suffolk, you'll be at the forefront of our construction applications, including Procore, Primavera P6, Autodesk, and other cutting-edge tools. You'll collaborate closely with our business users, providing top-notch support and implementing innovative solutions to drive our projects forward. 

Responsibilities

• Be the go-to expert for day-to-day support and troubleshooting within our Project Management, Field Management, and Operations Support teams. 

• Play a key role in evaluating and implementing new construction solutions, ensuring they align with Suffolk’s cybersecurity, architecture review, and change management processes. 

• Provide both functional and technical support to the Construction Operations area, helping to analyze, design, develop, and implement business processes and applications. 

• Collaborate with IT staff and internal business partners on new product reviews, tests, and pilots, ensuring seamless integration and optimal performance. 

• Troubleshoot processes and systems issues, documenting system functions and processes to maintain clarity and efficiency. 

• Collect and analyze business requirements for multifunctional projects, delivering the best solutions to meet our business needs. 

• Identify operational inefficiencies, conflicting business practices, and integration issues, and work with the team to evaluate and implement alternative solutions. 

• Develop strong business relationships and integrate activities with other IT colleagues to ensure successful project implementation and support. 

• Foster and maintain excellent relationships with internal business partners and IT colleagues, meeting and exceeding customer service expectations. 

• Ensure minimal production issues post-implementation by developing and executing comprehensive testing plans. 

• Develop and support ongoing user training to ensure all functional users fully understand and leverage application capabilities. 

Qualifications

• A bachelor’s degree in information technology, Construction Management, Business, or a related field is strongly preferred.
• At least 2 years of professional experience working with and supporting construction- applications including but not limited to Procore, Primavera P6 and Autodesk.
• Project management experience