Analyst Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

You Lead the Way. We’ve Got Your Back 

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.  Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.  By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

Role Description

As a Data Steward Delegate, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within your domains/business units. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, measuring Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.

Primary Responsibilities:

• Responsible for supporting the Data Steward in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.
• Develop advanced knowledge on the Enterprise Data Management Operating Policy in order to support the Data Steward in the execution of their role.
• Responsible for holistic platform data quality monitoring, including but not limited to key reports.
• Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.
• Support the Data Steward in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.
• Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately
• Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.
• Responsible to partner with the Data Steward in developing and managing the data management roadmap.
• Collaborate with and influence product managers to ensure all new use cases are managed according to policy.

Qualifications:

• 2 - 3 years of experience in data architecture and strategy for Master Data Management (MDM)/Customer Relationship Management (CRM) platform.
• Strong communication skills and ability to influence and engage at multiple levels and cross functionally.
• Intermediate understanding of Data Management and Data Governanc