Sr. Manager, Creative

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Sr. Manager, Creative leads the creative team in strategic campaign development, leveraging creative expertise to win new business and grow accounts. This hands-on, senior-level role in a fast-paced, sales-driven organization involves creating innovative strategies, collaborating with vendor partners for successful execution, and driving the company's creative vision. The ideal candidate demonstrates business acumen, sound judgment, emotional intelligence, and leadership skills.

Job Description

Core Responsibilities

• Represent Major Accounts: Represent the creative team and build strong relationships for the company's largest accounts, agencies, and business partners.

• Advise and Upskill Team: Guide team members in client discovery, creative strategy, budgeting, and execution.

• Lead Creative Campaigns: Develop effective, innovative, and award-winning multi-platform campaigns.

• Provide Leadership: Offer motivation, coaching, direction, and accountability in a fast-paced environment.

• Storytelling: Engage in client-facing presentations and lead the team in achieving revenue goals.

• Execute Strategies: Implement strategies and financial goals set by senior leadership.

• Maintain Professional Communication: Maintain a positive attitude with professional communication.

• Ensure Compliance: Manage and ensure compliance with all legal requirements and contracts.

• Foster Collaboration: Work with senior leadership and partner departments to strategize business growth.

• Represent as Thought Leader: Represent Mnemonic as a thought leader to drive new business opportunities.

• Oversee Recruitment: Participate in recruiting and hiring internal staff.

• Ensure Process Consistency: Ensure proper use of internal CRM, project management tools, and AI capabilities.

• Resolve Issues: Anticipate and resolve potential issues proactively.

• Performance Metrics: Develop and track metrics to measure campaign success and team productivity.

• Strategic Planning: Contribute to strategic planning with insights on creative trends and market analysis.

• Multi-Market Coverage: Oversee creative operations across multiple markets with remote teams.

• Other duties and responsibilities as assigned.

Preferred Qualifications:

• 5+ years of experience in a creative role, with a portfolio demonstrating expertise in brand strategy, design, and creative direction on local and regional levels.
• Experience managing and mentoring creative teams, with a record of inspiring high-performing teams.
• Strategic thinking and problem-solving abilities, with experience translating business objectives into impactful creative strategies.
• Ability to balance creative excellence with business goals and objectives, ensuring creative campaign performance while consistently meeting business objectives.
• Bachelor’s degree in Marketing, Communications, or a related field, or equivalent professional experience in an advertising setting

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each ot