Senior Account Manager

Job Req Number:  96858
Time Type: Full Time

 

Move forward as Senior Account Manager at DSV in Tholen
Are you the proactive senior account manager who strengthens and builds strategic customer relationships? With your knowledge of contract logistics and focus on sustainability, you are the business partner who understands customer needs and translates them into concrete improvement initiatives for both the customer and DSV.

 

You get it done
Managing and optimizing customer relationships and contracts: ensuring maximum customer satisfaction across Europe. You’re on it.

How do you do this? As a trusted partner for customers and internal stakeholders, you play a key role in the success of our South-West Netherlands region. You collaborate closely with customers to create annual plans, regularly discuss progress through QBRs and MBRs, and manage contractual agreements with precision. Innovation is your priority: you proactively think along and translate customer needs into sustainable solutions. Reporting directly to the site manager, you work closely with a team of account managers.

In your role as Account Manager, you have the freedom to advise and support customers in your own way, focusing on both short- and long-term results. You achieve this by:

 

• creating annual plans focused on growth and optimization, acting as a trusted partner for “your” customers during QBRs and MBRs;
• managing contracts, translating customer requests into sustainable solutions, and monitoring exceptional activities;
• Building strong relationships with various stakeholders within your customer base.

 

Your team stands out within DSV by its warm Zeeland culture and approachable way of working. You’ll join a close-knit team that supports each other when needed while giving you the freedom and space to shape this role as you see fit.

 

We are DSV, we grow
DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier, or road, or where we can offer storage in warehouses.

 

Will you be our new colleague in the site management team of Tholen and Bergen op Zoom? Where we work together on the further development of our customers, our teams, and professionalism, where a hands-on mentality and, above all, a sense of fun go hand in hand? Apply now, says Rob Spruit.

 

In the Netherlands, we operate from over 25 locations with more than 3,000 colleagues. Together, we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

 

You bring

• a background in logistics services, preferably within 3PL logistics;
• experience as an account manager, sales manager, relationship manager, or a similar role;
• proficiency in Dutch and English, both written and spoken;
• strong communication skills, enabling you to act at all levels within our organization;
• a commercial drive, entrepreneurial mindset, and natural people skills – networking is in your nature.
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It all counts for this vacancy of senior account manager in Tholen. Furthermore, it is, of course, important that you feel at home with us. That will certainly be possible if you like to keep going, have guts, and want to grow with DSV.

 

You get
Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, and always strives to grow as an organization. That’s why we are looking for people who want to grow with us. Besides a challenging job in an international environment, we also offer:

• 28 vacation days per year and 8% holiday pay;
• 5% gratuity (13th month) paid in November and a bonus scheme;
• company car, laptop, and mobile phone;
• access to knowledge and training via our DSV Academy and external training programs. This way, you can grow and shape your career path;
• and, of course, a great team where you will feel at home.

 

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vaca