Strategy and Transformation - Strategic Program Manager

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Job Overview

The Strategic Program Manager with the Strategy & Transformation Management Office will lead the successful planning, deployment, and execution of strategic programs within Komatsu North America. This includes managing program activities, tasks, and partnerships across the North American region, driving adoption, and ensuring success through program delivery. Programs will vary in scope, complexity, criticality, success criteria, requiring strong leadership, technical acumen, and Outcomes focus. 

 

In addition to program management responsibilities, this role will primarily serve as an internal consultant, partnering with the Divisions to identify opportunities, analyze challenges, and provide strategic recommendations that align with organizational goals. The individual will leverage consulting methodologies to facilitate decision-making, optimize processes, and ensure that initiatives deliver measurable value across the enterprise. 

Key Job Responsibilities

Program Delivery and Execution 

Drive program delivery excellence by coordinating cross-functional teams, removing roadblocks, and monitoring milestones to ensure initiatives are delivered on schedule and within scope 

Mitigate and reduce delivery risks by proactively identifying delivery challenges, managing dependencies, and implementing corrective actions to achieve program success criteria 

Track program health towards established goals and Outcomes and ensure accurate and timely reporting 

Continuously improve performance by capturing lessons learned, adapting processes, and embedding efficiencies into future delivery cycles 

Program Delivery Standards 

Establish and reinforce consistent program management practices and standards for across Komatsu North America, including program plans, RAID logs, communication plans, and more 

Provide tools, templates, and frameworks to strengthen program management capabilities and enhance delivery effectiveness 

Drive alignment on program standards and templates with other existing PM teams and organizations within Komatsu North America outside of the STMO 

Apply structured change management approaches to support the STMO in driving adoption, stakeholder alignment, and sustained value realization aligned with North America strategy, divisional priorities, and intended Outcomes. 

Internal Consulting 

Support the STMO Portfolio Lead and act as a trusted advisor for Komatsu North America teams to diagnose complex business challenges, synthesize insights, and define actionable next steps for improvement  

Drive key strategic planning activities including developing strategic frameworks, goals, objectives, long-term roadmaps, and facilitating planning workshops 

Understand market landscape, including customer needs and future growth areas, to inform long-term strategies 

Builds supporting materials and business cases for the Program Owners for executive level conversations, meetings and workshops 

Stakeholder Engagement 

Foster strong relationships with key stakeholders, including executives, senior leadership, team leads, and employees 

Promote open communication channels and collaboration to gain buy-in and support for transformation initiatives 

Engage stakeholders throughout program processes, incorporating feedback and perspectives when implementing frameworks 

Drive cross-collaboration among business and supporting functions to solicit input for strategic program direction 

Strategic Alignment 

Support STMO Portfolio Leads in developing detailed plans for strategic programs aligned to North America strategy, including aligning program activities and support with each division’s strategic Outcomes and priorities 

Support recurring STMO-led processes, including the 12-step strategic process, executive meeting support and materials development, and facilitation of strategic workshops. 

 

Qualifications/Requirements

• Bachelor's and/or master's degree in a quantitative or business field preferred, with minimum 5 years of work experience
• 2+ years of consulting experience from a strategy consulting firm, including generalist experience across multiple industries preferred
• Proven ability to manage multiple complex initiatives and deliver results under tight deadlines
• Strong interpersonal skills with ability