Assistant Facilities Manager, 2nd Shift

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves: The Assistant Facility Manager supports the Facility Manager in delivering comprehensive property operations and maintenance services including customer service, financial management, facility maintenance, and supplier oversight. This client-facing role focuses on maintaining high satisfaction levels at a Global HQ location while ensuring compliance with operational standards and building strong client relationships to support corporate real estate objectives.

2nd Shift Hours: Tuesday-Friday (1pm-10pm); Saturday (8am-5pm).

Your day-to-day tasks will include:

• Maintain client satisfaction through high-visibility facility management service delivery and customer support programs

• Support compliance with JLL audit standards, monitor KPIs, and track Service Level Agreements to identify and address potential challenges

• Manage work orders via JLL Corrigo CMMS for in-house staff and vendors as necessary

• Support facility soft services including meeting preparation, conference room reservations, food services, parking, vending, and badging

• Create and manipulate heavy reporting requirements using Microsoft Office, Excel pivot tables, and data visualization tools

• Implement and monitor safety practices, hazard control, and compliance with local codes and JLL operational standards

• Demonstrate strong collaboration within the account team and drive development of integrated facility management best practices

• Enforce company policies and training requirements for safe and efficient operations

• Support additional duties and tasks as assigned by management

Desired experience and technical skills:

Requirements:

• Bachelor's degree

• Minimum 2 years industry experience in corporate environment, third-party service provider, or consulting

• Excellent customer service, computer, managerial, verbal and written communication skills

• Ability to multi-task and effectively organize responsibilities to achieve portfolio goals

• Basic knowledge of building systems (mechanical and electrical)

• Proficiency in Microsoft Office Suite, particularly Excel with pivot tables and data manipulation capabilities

Preferred:

• Experience in facility management or corporate real estate

• Advanced knowledge of building systems and maintenance operations

• Experience with CMMS systems, preferably Corrigo

Schedule - 2nd Shift Hours: Tuesday-Friday (1pm-10pm); Saturday (8am-5pm).

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Estimated compensation for this position:

89,000.00 – 102,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –New York, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

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