Sr. Application Engineer (46387)

TITLE:                        SENIOR APPLICATION ENGINEER                   

FLSA STATUS:          EXEMPT

REPORTS TO:          DIRECTOR, ACCOUNTS  

About ATL:

Based in Hong Kong, Amperex Technology Limited is the industry leader in the design, manufacture, sales, and marketing of rechargeable lithium ion/polymer battery cells and related battery packs and systems. Our lithium battery products are widely used in consumer electronics products like laptop computers, smart/cellular phone, and numerous flavors of IT gadgets. In addition to the consumer electronics markets, ATL is advancing to electrical vehicles and electrical energy storage markets.  For additional information, please see our website at:  http://www.atlbattery.com/en/.

SUMMARY:              

Under the direction of the Director of Accounts, the Senior Application Engineer will serve as technical interface with customers, maintaining customer relationships for key accounts, and recommending products that meet customer requirements; demonstrates products and programs to potential customers, works with cross functional teams to qualify customer programs; monitors and manages production and lead times to in order to meet customer requirements, and improves customer satisfaction: may negotiate contracts, pricing, and product delivery roadmap. This position is located in Milpitas, California.

ESSENTIAL FUNCTIONS:

• Partners with the Sr. Sales Account Manager to manage technical and commercial relationships, serves as technical interface with the customer, understands customer program requirements, coordinates with internal cross-functional teams to meet program milestones, track program progress and KPIs, and manages issues resolution.
• Uses project management skills to manages time-to-market schedule from early concept development through mass production
• Uses critical thinking and problem-solving skills to proactively address customer needs or concerns
• Manages key customer account performance including pricing, share allocation, forecast, schedule, capacity planning, market research, and contract negotiations with customers to meet or maximize the established business targets
• Collaborates with internal cross-functional teams to ensure products meet the highest level of performance and customer product expectations
• Generates forecasts and market intel/insights, contributes to strategic account planning and long-term demand outlooks
• Achieves mutually agreed upon sales goals on a monthly, quarterly, or annual basis as directed
• Attends and participates in regularly scheduled product training meetings
• Adheres to all safety policies and procedures as required
• Performs other duties of a similar nature or level*

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Materials Science, Chemical, Electrical, or Mechanical Engineering and/or equivalent relevant experience; MBA preferred
• Three years of experience working in sales or key account management
• Experience using a strong engineering or technical background to deliver client-based solutions
• Experience with developing relationships with external partners to drive sales goals