Team Member Scheduling Coordinator -Part-Time Weekend Shift

Join MIND 24-7: Transforming Mental Health Care, 24/7

At MIND 24-7, we are revolutionizing behavioral health care by providing immediate, accessible, and around-the-clock mental health support. Our walk-in mental health facilities are open 24/7, every single day, because mental health crises don’t wait, and neither do we. With services including Psych Express Care (rapid 2-3 hour interventions), Psych Crisis Care (intensive stabilization), and Psych Progressions (outpatient therapy and IOP services), we are making a real impact. We are growing and looking for passionate professionals to join us. If you're ready to be part of an innovative, fast-growing company that’s redefining mental health care, MIND 24-7 is the place for you.

 

 

JOB SUMMARY 

The Scheduling Coordinator will serve as the facilitator for all scheduling-related duties for MIND 24-7 clinic team members. This includes coordinating planned time off, call outs, and shift swaps for a large volume of staff. The Scheduling Coordinator will work as part of the Scheduling Department Team and will leverage various tools and resources to develop and maintain the staff schedules to provide a successful experience for our patients.  

 ESSENTIAL JOB FUNCTIONS  

•  Responsibilities of the TMSC include:  
• Develop and manage work schedules several weeks in advance to ensure effective coverage of all shifts across all clinics 
• Manage the filling of all open shifts in the schedule by communicating with team members 
• Promptly answer of all phone calls and respond to e-mails from the clinic staff regarding schedules 
• Track all call outs and time-off requests and assess need for shift coverage 
• Quickly respond to any call outs and contact available staff to fill the shifts 
• Monitor team members approaching overtime to stay within the staffing budgets
• Assess staffing levels at all sites and reassigning team members as deemed necessary based on business needs
• Collaborate with all clinic staff and leadership teams to ensure business needs are being met 
• Work closely with staffing agencies to fill any open shifts, as necessary
• Train and support team members on the scheduling functions as needed  
• Additional responsibilities may be added as deemed necessary by the Department 
• Support administrative duties assigned by Assistant General Manager and General Manager  

POSITION QUALIFICATIONS

Minimum Qualifications:  

• High School Diploma or Equivalent 
• At least 2 years' work experience in staffing, scheduling or similar role 
• Strong written and verbal communication skills 
• Active listening and comprehension skills 
• A successful team player 
• Displays professional telephone etiquette and ability to use advanced phone systems. 
• Keen attention to detail, especially involving checking forms and documents for proper information 
• Working knowledge of UKG Advanced Scheduling or similar software 
• Proficient in customer service  

 

Preferred Qualifications: