Program Operations Manager - Cybersecurity

ECS is seeking a Program Operations Manager - Cybersecurity to work remotely.  

 

Overview

The Program Operations Manager will serve as a deputy to the Program Manager, providing direct oversight of day-to-day operations for a large federal cybersecurity program. This role ensures delivery performance, service level compliance, and coordination across technical and security operations teams. The Program Operations Manager acts as a central point for reporting, scheduling, and issue escalation, enabling the Program Manager to focus on strategic direction and stakeholder engagement. 

Core Capabilities 

• Delivery management and operations oversight across multi-disciplinary teams. 
• SLA and KPI tracking with proactive reporting and escalation. 
• Program coordination, scheduling, and resource alignment. 
• Support for compliance and contractual deliverables. 
• Strong communication and liaison skills with stakeholders, vendors, and federal partners. 

Qualifications

• U.S. Citizenship. 
• Must be able to obtain and maintain a DOE “L” clearance. 
• Minimum 7 years of experience supporting federal cybersecurity or IT program delivery. 
• Experience with SLA/KPI monitoring, reporting, and corrective action planning. 
• Strong organizational and documentation skills. 
• Demonstrated ability to manage daily operational issues across cross-functional teams. 
• Excellent verbal and written communication skills.