Renewals Specialist - Commercial

Company Description

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

The Zscaler Sales Culture

Winning Technology and Products -We offer the best technology and products for the cloud first world. We pioneered cloud security and continue to grow our 70B + TAM by releasing new products every year.

Investing in People – A well-funded and world-class Sales Strategy and Enablement Team to help you succeed.  Sales process, practical methods and training to help you ramp faster and close larger deals as companies accelerate their move to the cloud.

Supportive Leadership – An industry leading leadership team with strong values, off the chart business acumen that will help you succeed quickly, while providing mentorship and career growth.

Competitive; We Play to Win – We are playing in a rapidly growing TAM and huge market mega-shifts that leads directly to Zscaler; tracking a growth path similar to Salesforce, Workday, & ServiceNow.

Job Description

The Renewals Specialist will play a key role in driving customer renewals and upsell of new business opportunities for AMS by qualifying and nurturing an installed base in support of our rapidly growing business. Zscaler is a SaaS company operating in a high growth market that leverages the Annual Recurring Revenue (ARR) model to fuel its growth. Come grow your career in the Cloud vertical by helping us enable our customers to achieve success.

Responsibilities include:

• Manage all renewals in the assigned territory including:
  • Quotes, including Coterminous values
  • Multi-year Upsell
  • Product Cross-sells
  • Collaboration with Customer Success Managers, Regional Sales Managers, Inside Sales, and Partners
• Submit accurate and timely forecast through Salesforce.com
• Review dashboards and renewals process timelines to ensure proactive engagements and drive on-time renewals
• Develop and nurture customers to become advocates on behalf of Zscaler
• Demonstrate a fundamental understanding of Zscaler’s technology and articulate the advantages of our solution against competitors
• Coordinate the engagement of other Zscaler resources within the account including Pre-Sales, Support, Professional Services, Product Management
• Work within existing renewals database and collaborate with Sales Operations and IT to drive process and systems improvements and best practices

Qualifications

Desired Skills

• Good understanding of security fundamentals such as Firewalls, Proxies, and Web Security Gateways
• Proven ability to learn new technology quickly, adapt to changing needs, and possess strong analytical skills
• Highly motivated self-starter with competitive personality and strong attention to detail
• Team player who possesses a desire and ability to work in a fast-paced, goal-oriented high growth sales environment
• Exceptional communication skills, both oral and written, coupled with excellent listening skills
• Experience with Apttus and Salesforce.com

Additional Information

The base salary range for this full-time position is $59,000 to $88,500 + commission/bonus + equity + benefits.

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

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