Head of Learning & Growth

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you! 

Who we are: 

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries.

Today, we’ve digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world.  And, we’re just getting started!

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity:

We, at Flywire, are seeking a Head of Learning & Growth. You will drive our global strategy, ensuring it aligns with Flywire’s dynamic growth. This role demands a strategic leader with deep expertise in AI-driven learning solutions, a hands-on approach to managing high-impact instructional content, and the ability to engage with C-level executives and senior leaders. You'll be responsible for building scalable, autonomous, and effective learning communities and leading organizational development programs in close partnership with the global People Partner team and People Operations. This role reports directly to the Chief People Officer and will be a key member of the Global People Leadership Team (PLT).

• Global Strategy: Develop and implement a forward-thinking L&G strategy that drives talent and leadership development.
• Leadership Programs: Lead AI-driven executive education and leadership development initiatives.
• Learning Communities: Build scalable, autonomous, and effective learning communities that foster continuous development across the organization.
• Organizational Development: Partner with the global People Partner team and People Operations to lead impactful organizational development programs.
• Data-Driven Solutions: Utilize platforms like MentorCliq, Udemy, LinkedIn Learning, BambooHR, Articulate, Lattice, Slack, Amazon Lex, and Cognigy.ai to enhance learning outcomes.
• Team Leadership: Coordinate regional L&G champions for consistent global program execution.
• Capability Building: Develop Flywire’s L&G capability for scale, ensuring alignment with our FlyCompass values and global business strategy.

Key Programs & KPIs:

• Flagship Programs: Lead and optimize Exec Ed, Leader Development, and Talent Development programs.

• KPIs: Measure success through leadership metrics, revenue impact, and EBITDA contributions,

• Continuous Improvement:
  Drive AI implementation and continuous program evaluation to ensure global excellence.

Qualifications

Required Skills & Experience:

• Strategic Vision & Leadership Excellence
• Advanced Data Analytics & AI Integration
• Instructional Design Mastery
• Global Cultural Competence & Change Management
• Organizational Scaling & Alignment: Experience in scaling L&G functions and aligning them with core business values and strategies.

Additional Experience:

• Experience: 8+ years in L&G leadership roles with a proven track record of managing and scaling global programs.
• Hands-On Approach: Strong background in managing L&G for remote/hybrid workforces with hands-on program implementation.
• Executive Influence: Experience collaborating with C-level executives and senior leaders to drive strategic initiatives.
• Industry Focus: Preference for candidates with experience in tech or similarly fast-paced, innovative industries.

Technologies We Use:

•  Expertise in Tableau, Lattice, MentorCliq, Workday Learning, and AI tools.

Why Flywire?
Flywire offers an exciting opportunity to lead in a high-growth, innovative environment. This role is eligible for equity, providing an incentive to shape the future of global learning and growth at a leading FinTech company.

Additional Information

What We Offer:

• Competitive compensation, including Restricted Stock Un