Human Resources Support Technician | HR Technology & Analytics

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  

Summary

HR Support Technician | HR Technology & Analytics

 

Join our dynamic HR team as an HR Support Technician where you will provide advanced analytical, technical, and administrative support for the Human Resources & Employee Communications director team. This role offers a unique blend of technical expertise and high-level administrative tasks, supporting essential HR functions and programs while ensuring smooth day-to-day operations.

 

What you’ll do:

• Provide analytical and technical support, including report administration, metric tracking, and maintenance of department documents.
• Manage administrative tasks such as calendar coordination, travel arrangements, expense reporting, and purchase order management.
• Act as a liaison between employees, customers, and department programs, ensuring seamless communication.
• Coordinate special events and assist in the execution of business plan activities for the HR team.
• Handle confidential information with professionalism and discretion, ensuring adherence to company policies and HR practices.

 

If you’re detail-oriented, highly organized, and thrive in a fast-paced environment, this role offers the perfect opportunity to contribute to HR excellence!

Minimum Requirements

HR Support Technician | HR Technology & Analytics

• High school graduate/GED
• PLUS four (4) year's experience in advanced administrative positions OR equivalent combination of education and experience.
• Four (4) year's experience using Word, Excel and PowerPoint applications (or similar computer applications).
• Knowledge in human resources and communications function including department practices, programs, plans and policies.
• Knowledge of computer systems and applications related to department or function support.
• Ability to analyze data and formulate conclusions.
• Ability to prepare reports, trends and/or recommendations.
• Ability to present ideas in an effective manner, orally and in writing.
• Ability to establish and maintain effective working relationships with all levels of employees and the general public.

Major Accountabilities

1) Performs activities to support the administration, coordination, analysis, communication, development, design, testing and/or implementation of human resources and employee communications programs, plans and policies.  Audits, tracks and maintains appropriate documentation for functional area programs.  Prepares department tools, guides, matrices and other supporting materials.
2) Consults with team members on informational requirements.  Gathers, collects, records, tracks and verifies data and information from multiple sources.  Provides data and information to others on functional area processes and procedures.
3) Research, compiles, reviews, analyzes, manipulates and summarizes data to create a wide variety of reports, charts and presentations for management review, meetings and events.
4)  Participates in the testing and implementation of systems to enhance and support business processes and information needs.  Utilizes software and various computerized systems for functional area to compile and generate reports, statistics, timelines, tables, graphs, correspondence and presentations.  Maintains related documentation, queries and/or department databases containing confidential information to ensure compliance with federal regulations and corporate policies.
5) Examines transactions or information to ensure compliance with rules and regulations.  Discusses discrepancies with appropriate contacts.
6) Troubleshoots problems with departmental office equipment (i.e. computers, printers, copiers, etc.) and initiates resolution.  Trains others in the use of departmental office equipment.
7) Provides orientation, work direction or training to other administrative support positions in the department when necessary.
8) Coordinates event planning responsibilities for department meetings, training sessions and conferences when necessary.  Plans program, agenda and services according to customer requirements.  Coordinates services for events and arranges availability of audio-visual equipment, transportation, displays, catering, signage, printing and other event need