Commercial Operations Specialist

Commercial Operations Specialist

Florence

Responsibilities, authorities and accountabilities

• Develops and negotiates proposals for spare parts, field services, and repairs, ensuring competitive pricing and value creation for shareholders.
• Manages complex commercial processes involving multiple internal and external stakeholders, including engineering, legal, risk, and finance teams.
• Prepares and oversees regional frame agreements, negotiating tailored Terms & Conditions to meet customer requirements.
• Leads transactional deal execution, structuring commercially and technically sound solutions with creativity and precision.
• Ensures proposal quality and timeliness, maintaining accurate tracking and updates of opportunities using relevant tools and systems.
• Coordinates proposal outputs and business hand-offs, ensuring alignment with production schedules and delivery timelines.

Required Qualifications

• Education: Bachelor’s degree in Business Administration, Finance & Risk Management, or Engineering from an accredited university or college.
• Experience: 1–3 years in Proposals, Commercial Operations, or Sales, preferably within the energy or industrial services sector.
• Product Knowledge: Prior experience with BH IET Services offerings and products, including repair, field services, and spare parts, as well as familiarity with related processes, tools, business units, and support functions.
• Contractual Expertise: Solid understanding of legal and financial aspects of contract clauses.
• Stakeholder Management: Proven ability to influence and coordinate cross-functional teams, aligning diverse stakeholders (engineering, legal, risk, finance) toward common goals.
• Customer Orientation: Strong understanding of different customer profiles and needs, with the ability to tailor offerings accordingly.
• Relationship Building: Demonstrated capability to build trust-based relationships with customers.
• Team & Learning Mindset: Collaborative team player with a positive attitude, a passion for learning, and the ability to foster a healthy team environment.
• Communication Skills: Excellent oral and written communication abilities.
• Personal Attributes: Resilient and proactive, with a high say-do ratio, strong problem-solving skills, and a self-motivated approach to continuous improvement.
• Initiative & Flexibility: Agile mindset with the ability to take initiative, adapt to change, and drive tasks to completion.
• Cultural Awareness: Multicultural mindset with sensitivity to diverse cultures and values.
• Languages: Fluent in Italian and English.
• Work Authorization: Must possess a valid EU Work Permit.

Desired Characteristics

• Industry knowledge / competitive landscape understanding.
• Knowledge of Contractual Services Agreements and site operations.