Sr. Technical Program Manager, Alexa Automotive

Fascinated about Alexa? Have a passion for cars? Want to help build our Automotive business? Alexa Automotive is looking for an experienced Senior Program Manager with strong track record of driving cross-organization programs in a tech setup. This role is within our Monetization team that is invested in building best in class billing product platform covering commerce experiences, automated invoicing and revenue recognition. This is a high-visibility role which will directly impact economic growth of our business. As part of a rapidly growing team, this role offers plenty of opportunity to learn, have an impact, and grow.<br/><br/><br/><br/>Key job responsibilities<br/>This role functions as a day-to-day liaison between business development, technology, product, tax, accounting, legal and finance organizations to deliver enterprise services that deal with off-the-chart complexity and scale.<br/><br/>Our ideal candidate is collaborative, driven with attention to detail, makes data-driven decisions and can build trust with all stakeholders. As a passionate program leader, you will have direct impact on how our partners are billed reliably, correctly, and on-time, and accelerate growth &amp; expansion of our business. Experience in managing large scale fintech programs is highly desirable.<br/>• Articulate the key pain-points with our current manual processes and define process optimizations we could achieve through automation products.<br/>• Conceptualize programs to scale existing billing operations through automation to keep up with rapidly growing Auto business.<br/>• Work cross-organizationally with members of product, business development, tax, accounting, legal, finance in driving delivery, mitigating risks, eliminating impediments, ensuring compliance and operationalization.<br/>• Establish metrics and design self-serve reports to keep stake-holders informed and excited about billing team’s progress.<br/><br/><br/>A day in the life<br/>This role will drive engagement with globally distributed partners to design and drive programs that help automate billing experience externally as well as our operations internally. As a direct result, this role offers the challenge as well as the opportunity to bring structure and clarity to a fast-moving space. This high visibility role is inherently cross-organizational in nature both internally and externally. You will be a champion of this product internally to senior leadership..<br/><br/>About the team<br/>Alexa Automotive's vision is to create safe, voice-first and multi-modal experiences to drivers and passengers in vehicles. With Alexa in the vehicle, customers can use their voice to play music, control in-cabin comfort features like AC/heater, control smart home devices, and access tens of thousands of skills built by third-party developers – all while keeping their hands on the wheel and eyes on the road.<h3>Basic Qualifications</h3><br/><ul><li>7+ years of working directly with engineering teams experience</li><li>5+ years of technical product or program management experience</li><li>3+ years of software development experience</li><li>5+ years of technical program management working directly with software engineering teams experience</li><li>Experience managing programs across cross functional teams, building processes and coordinating release schedules</li><li>Experience owning/driving roadmap strategy and definition</li></ul><br/><h3>Preferred Qualifications</h3><ul><li>5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience</li><li>Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules</li><li>Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership</li></ul>