Senior Vice President of Stores

Why join us? 

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Senior Vice President of Global Stores  

Location(s): Stamford, CT or New York City preferred 

Reports to: President, Global Retail 

Organization: Global Retail – DWR, Herman Miller, Knoll Brands  

 
About the Opportunity: 
We are seeking a dynamic and visionary Senior Vice President of Global Stores to lead the strategic direction and operational excellence of our global retail portfolio, encompassing iconic brands such as Herman Miller, Knoll, and Design Within Reach (DWR) across full-price and outlet formats. This executive will be responsible for shaping the future of premium retail experiences, driving profitability, and scaling a high-performing global store network. 

As the steward of the global retail P&L, the SVP will champion innovation, elevate brand equity, and deliver exceptional customer experiences through a seamless omnichannel strategy. This role demands a seasoned leader with deep expertise in retail operations, customer engagement, and cross-functional collaboration. 

Key Responsibilities 

Strategic Leadership & Vision 

• Define and communicate a bold, future-forward vision for global retail, aligning brand experiences with long-term business goals and market dynamics. 

• Inspire and lead a high-performing global sales and operations team, fostering a culture of excellence, innovation, and accountability. 

• Drive enterprise-level strategies that ensure brand consistency, operational efficiency, and elevated customer engagement across all store formats. 

• Partner with C-suite and senior leaders in marketing, merchandising, product, and digital to ensure strategic alignment across all channels. 

• Establish best-in-class practices in retail operations, customer experience, and talent development to support scalable growth and sustained profitability. 

• Communicates effectively with associates at all levels, inclusive of the MillerKnoll Leadership Team and Board of Directors 

Financial Management & Growth Strategy 

• Oversee budgeting and resource allocation to optimize store performance and meet financial targets. 

• Drive revenue growth through a luxury selling focused organization, strategic product placement, upselling, and loyalty initiatives. 

• Monitor profitability and cost management to ensure alignment with financial objectives. 

Global Expansion & Innovation 

• Lead the expansion of a growing fleet of 80+ stores, with aggressive plans for global growth. 

• Oversee new store openings and renovations, ensuring alignment with brand standards and customer expectations. 

• Collaborate with digital teams to deliver a seamless omnichannel experience. 

• Guide real estate strategy and cross-functional execution for store development. 

• Analyze global retail trends and competitive landscapes to