Director Global Transportation & Trade Compliance

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

This is a Director level position that will lead the global transportation and trade compliance team at Toast. This high performing leader will set the strategy for transportation of hardware products, both international and domestic, focus on operational excellence, and drive business change as needed. Continuously monitor and apprise Hardware Ops leadership of potential risks in the market surrounding cost, capacity and other issues pertaining to global logistics, and implement appropriate risk mitigation strategies. Provide subject matter expertise on cross-border transportation and ensure all Toast shipments are in compliance with Customs and local regulations. 

About this roll* (Responsibilities) 

• Participate in the S&OP process and ensure that Toast has the required carrier capacity to transport hardware inventory per the supply plan at optimal cost
• Own the commercial and operational relationships with all carriers and lead QBRs to actively manage performance, cost and service targets
• Partner with IT to implement and utilize technology tools (such as Ratelinx, FourKites, Narvar etc.), and carrier systems, to provide visibility to inventory movement and customer orders
• Ownership of the transportation budget, delivering to the forecast, while leading cost savings initiatives for year over year improvements
• Mentor and coach logistics team on implementing best practices in freight transportation and trade compliance
• Collaborate with key internal stakeholders such as procurement, manufacturing ops, warehouse/3PL operations, IT, Finance, Accounting, as well as external partners to optimize the entire supply chain
• Network with peer companies and professional organizations to stay current with industry trends (freight cost, service, etc.) and drive best practices at Toast

Do you have the right ingredients*? (Requirements)

• 7+ years of direct experience with global freight transportation and trade compliance
• In-depth understanding of cross border regulations and compliance requirements (Customs Broker license is a plus but not required)
• Strong people management and organization skills
• Excellent analytical and continuous learning mindset with ability to present clearly and concisely
• Establish control of transportation operations using appropriate tools/systems and KPIs/metrics (costs and on-time performance)
• Demonstrated knowledge of implementing logistics systems and working with IT teams to scale operations and enable new capabilities
• Willingness to challenge the status quo by questioning existing practices, identifying barriers, and developing new and better ways to do things ensuring continuous improvement

Our Spread of Total Rewards

• Unlimited Vacation
• Sabbatical opportunity after five years
• Professional Development Reimbursement Program
• Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
• Various peer and company recognition programs 
• 401(k) and matching
• Medical, Dental, & Vision Coverage
• Mental Health Benefits
• Subsidized backup childcare

*Bread puns encouraged but not required

#LI-REMOTE

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.Pay Range$148,000—$237,000 USD

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact