Director Assessments

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. 

 

Essential Functions:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

·       Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Director of Assessments maintains knowledge of Revenue Cycle best practices ensuring high productivity and proficiency standards are met. Promotes a culture of collaboration between the Ensemble functional areas and client contacts and serves as a positive role model for Revenue Cycle. Demonstrated ability to manage the day to day operations of multiple mid to large sized organizations providing a diverse and complex offering of services to the community.

Overall Assessment Support:

•Assessment Calendar maintenance and distribution

•Overall successful completion of deliverables

•Leading Pre-Onsite Phase

•Coordination and scheduling of internal kick-off and recurring rounding meetings

•Assessment timeline communication and materials to internal assessment/operations team

•Schedule B submission to client

•Coordinate distribution, compilation, and reconciliation/validation of Assessment templates to the Assessment team

•Lead Onsite Phase

•Compile end of week client facing items

•Lead Post Onsite/Deliverable Phase

•Oversee, and reconcile final deliverable compilation

•Submit to Marketing for formatting ·

•Upload final deliverables to ShareFile .

Director of Assessments has working knowledge of Revenue Cycle Acute and Physician processes and workflows. Has the ability to calculate and apply key performance indicators (KPI’s) against best practices. Exhibits strong strategic, analytical, project management, communication, and team leadership skills. Ability to build and maintain relationships with key internal and external stakeholders. Communicates effectively while presenting complex information to technical and non-technical audiences. Demonstrates high proficiency in word, excel and powerpoint. The ability to pivot from one client to another as situations arise and unique client needs are identified

II. Job CompetenciesLeadership Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results.Coaching & Building Talent - Achieves results through other leaders by empowering them and providing feedback, instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers.Delegation - Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement.Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.Executive Communication -