Manager - Site Reliability/Operations Engineer, R&D DP&TS Platform and Data Engineering

ROLE SUMMARY

Pfizer’s mission to deliver breakthroughs that change patients’ lives is rooted in our commitment to science and innovation. Within Discovery, Preclinical, and Translational Solutions (DP&TS), we accelerate the journey from target identification to clinical translation by leveraging advanced digital technologies, AI, and data-driven insights.
 

We’re building a forward-thinking platform engineering team dedicated to delivering secure, scalable, and resilient infrastructure. As a Site Reliability/Operations Engineer, you’ll play a pivotal role in ensuring the reliability, performance, and operational excellence of our cloud-native platforms.

This role is perfect for a high-caliber, well-rounded generalist who thrives in dynamic environments, takes initiative, and enjoys solving complex problems across infrastructure, automation, and observability. You’ll be joining a team that values curiosity, collaboration, and continuous learning. While we expect you to take ownership and solve meaningful problems, you’ll be supported by a friendly, inclusive environment with clear goals, strong mentorship, and a culture of shared success. We believe in setting our team up to thrive—not just deliver.

ROLE RESPONSIBILITIES

Each day brings a mix of routine and challenge. You’ll start by reviewing system health and platform metrics, ensuring everything is running smoothly. From there, you’ll collaborate with teammates to prioritize work—whether it’s deploying infrastructure, refining automation, or addressing a new technical challenge. Some days you’ll be deep in Terraform modules or Kubernetes tuning; other days you’ll be troubleshooting unexpected issues or helping a colleague solve a complex problem. You’ll have space for focused work, but also plenty of opportunities to engage with others, share ideas, and contribute to solutions that drive real value. The environment is fast-paced but supportive, and your contributions will directly impact the reliability, scalability, and security of the platform.

Key Responsibilities

• Monitor cloud infrastructure and responding to alerts under guidance of senior engineers

• Deploy and maintain automation scripts and tools (e.g., Terraform, Ansible) and proactively look for improvements to tooling

• Maintain and update observability systems (e.g., Prometheus, Grafana) based on feedback from engineers

• Actively participate in incident response activities and root cause analysis to resolve issues and implement improvements with support from the team

• Collaborate with team members to implement changes and improvements to CI/CD pipelines

• Contribute to documentation and process improvements

• Proactively seek opportunities for skill development and apply security and compliance best practices in daily tasks

BASIC QUALIFICATIONS 

• Education: Bachelor’s degree in a relevant field (e.g., Computer Science, Data Science, Bioinformatics, Engineering, or related discipline)

• 4+ years of experience in site reliability, operations, or infrastructure engineering

• Familiarity and experience with AWS or Azure

• Familiarity and experience with Terraform, Ansible, and GitHub

• Understanding of Kubernetes, Docker, and container orchestration

• Good scripting skills (e.g., Bash, Python, Typescript)

• Familiarity and experience with Linux/Unix system administration

• Familiarity with networking, security, and database administration

• Strong problem-solving skills and eagerness to learn in a collaborative environment

• Fluent in English; capable of clear technical communication across scientific and engineering disciplines

PREFERRED QUALIFICATIONS

• Experience with observability and logging tools (e.g., OpenTelemetry, Prometheus, Grafana, ELK)

• Knowledge of secrets management (e.g., HashiCorp Vault, AWS Secrets Manager)

• Experience working in regulated environments or with compliance frameworks (e.g., GxP, SOC2, HIPAA)

• Experience working in team-based environments, either professionally or academically

  

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Travel up to 10% may be required for business activities.

Work Location Assignment: Hybrid

The annual base salary for this position ranges from $96,300