Senior Manager, Maintenance Control

Location: Integrated Operations Ctr (DFW-SV02)   
Additional Locations: None
Requisition ID: 72239 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This position is a member of the Maintenance Control Team within the Integrated Operations Center.
• Fast paced, collaborative environment supporting the AA mainline operation.
• Responsible for overseeing, providing guidance and support to Managers on Duty as well as Maintenance Control Technicians and other team members within IOCEnsures operational, regulatory, and fiscal performance

What you'll do

• Reports to Director, MOC Daily Operations.
• Acts as primary liaison between Technical Operations and IOC teams (IOC Director, Dispatch, Central Load Planning, Crew Scheduling, etc.).
• Provides oversight of out of service aircraft to ensure maintenance operational, regulatory, and fiscal goals are achieved in all stations.
• Responsible for coordinating support teams to ensure rapid return to service of aircraft, with primary focus on non-maintenance staffed stations.
• Ensures Maintenance Control Technicians are equipped with training and support required to carry out their duties.
• Supports Line Maintenance with guidance for deferral clearance.
• Provides technical guidance for chronic or repeat discrepancies.
• Coordinates with the FAA, Regulatory Affairs, Engineering, Flight Operations, Maintenance Operations Control, Maintenance Training, Quality Assurance, Supply Chain, Airport Customer Service and Stores on station issues and performance.
• Coordinates strategies for return to service of major aircraft maintenance events.
• Encourages an atmosphere of collaboration and communication within support teams and maintenance teams in the field.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• ​High School Diploma or GED equivalency
• 7 years line maintenance experience
• 7 years management/leadership experience
• 5 years MOC and/or vendor maintenance management / oversight experience

 

Preferred Qualifications- Education & Prior Job Experience

• ​Bachelor’s degree in relevant field or equivalent experience/training
• Experience leading diverse teams in multiple locations
• 10 years line maintenance experience
• 10 years management/leadership experience

 

Skills, Licenses & Certifications

• FAA A&P License
• ​Demonstrated outstanding organization and time management skills
• Critical thinker and excellent problem-solving ability used to achieve goals and objectives
• Ability to concurrently manage multiple tasks and effectively plan for and handle shifting priorities in a dynamic work environment
• Excellent communication, presentation and interpersonal skills with ability to interact effectively with all levels both verbally and written
• Demonstrated ability to lead and influence a team of cross-departmental members to achieve consensus and desired results
• Focused on the future; demonstrated ability to lead strategy development and execution
• Vast working knowledge of GPM & CFR requirements related to MP support for AA
• Adept in Maintenance Operations Control (MOC) policies and procedures in working with our maintenance providers
• Proven track record achieving results
• Willingness and ability to travel regularly and overnight
• Believes in and promotes the American Airlines five leadership attributes:
  • Caring – we care about all team members
  • Collaboration – We succeed as a team
  • Development – We build future leaders
  • Results – We drive to be the best
  • Future – We continually challenge the status quo
• Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, Access, etc.

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start