Sr Workflow Architect

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

The opportunity

As a Senior Workflow Architect on the Frame.io Product team, you will play a crucial role in partnering with Product Managers, Designers, and Engineers to develop and optimize workflows within our product. Using your 15+ years of experience in digital design agencies, you will serve as a hands-on expert to dedicated Product Development teams, focusing on non-video media production for digital design (e.g., web design, print publications, digital advertising, and brand design). 

You will be responsible for gathering and articulating high-quality qualitative data to inform product decisions. This includes conducting customer interviews, analyzing workflow challenges, and communicating clear, actionable insights to the product team. Your role will be instrumental in elevating the team's understanding of customer needs and workflows. 

What you'll do

• Workflow Expertise: Serve as the go-to expert for non-video media production workflows, keeping the team informed about evolving trends and technologies. 

• Workflow Design and Optimization: Develop, improve, and document workflows to meet the diverse requirements of customers in marketing, advertising, and media production. 

• Customer Insights: Conduct regular customer interviews to understand workflow challenges and translate these into actionable insights for the Product team. 

• Collaborative Work: Cultivate positive relationships with Product Managers, Designers, Engineers, and other collaborators to ensure workflow solutions align with product roadmaps and user needs. 

• Process Simplification: Distill complex workflow and media management processes into simple, scalable systems that are easy to communicate and implement. 

• Tool Evaluation: Continuously evaluate new tools, processes, and systems related to media technology and work management, providing recommendations to the team. 

• Industry Knowledge: Stay ahead of trends in media production, work management systems, and operational workflows, sharing insights with the team.

What you need to succeed

Must haves:

• 15+ years of experience in digital design and marketing agencies, with roles such as Senior Producer, Creative Operations Manager, or similar. 

• Comprehensive understanding of non-video workflows and associated approval processes including first-hand knowledge of delivery specs and multi-stage approval process for print, web banners, animations and static digital assets. 

• Expert command of brand guidelines, style guides, and branding systems 

• Collaboration skills and the ability to influence without authority. 

• Expertise in work management systems (e.g., Workfront, Smartsheets, Productive). 

• Familiarity with media management systems (e.g., Widen, AEM, Brandfolder). 

• Proven track record to simplify complex ideas and processes for diverse audiences. 

• Experience in conducting user research and translating findings into actionable insights. 

• Strong presentation and communication skills. 

• Ability to work autonomously and proactively solve problems. 

Nice to haves:

• Experience with implementing or optimizing workflow systems. 

• Advertising and Marketing campaign analytics and performance tracking 

• Understanding of UX, UI, or product development processes. 

• Background in creative operations or digital asset management. 

• Experience in fast-paced environments.

About Adobe Design

Adobe Design creates tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud.
 

Our compensation reflects the cost of labor across several  U.S. geogra