MEDITECH Go-live Support

Make a difference. Be happy. Grow your career.

The Role 

Provide support services to clients on healthcare enabling technology related projects in a Go-LIVE Support capacity. Work directly with the Practice Director and/or Practice Manager and Consulting Services Team to enable support solution Go-LIVE and provide exceptional on-site solution delivery based upon the needs of Nordic clients. 

Key Responsibilities 

The Hourly Consultant will have the following key responsibilities which include, but are not limited to: 

• Perform healthcare enabling technology related Go-LIVE Support services for Nordic clients. 

• Based on role in project may apply technical expertise to individual client system build in 

• order to identify, troubleshoot, and resolve problems. 

• Track and document risks and issues. 

• Work closely with project leadership, including documentation and facilitation. 

• Work directly with Nordic team or health information system end-users; and providing support as needed.  

• Other duties as assigned. 

Skills and Experience 

• 2+ years’ experience in healthcare. 

• Previous experience as a consultant is an asset. 

• Corporate Strategy and Asset Valuation experience a huge plus. 

• University degree or college diploma in Business, health field or equivalent. 

• PMP, ITIL or another Health Informatics Certificate an asset. 

• Strong communication skills, written and verbal. 

• Highly organized, able to multi-task as well as maintain intense focus on individual tasks. 

• Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product. 

• Highly adaptable; able to acclimate quickly to new project assignments; to include, but not limited to: 

• Adapt quickly to new work environments. 

• Work successfully with different teams and co-workers. 

• Client workplace rules and regulations. 

• Varying travel and living arrangements due to project location changes (when applicable). 

• Possess a strong work ethic, treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values. 

• Very high degree of professionalism. 

Additional details 

• Work will primarily be performed at client locations, some of which may be in hospitals and medical clinics over which Nordic no direct control. 

• Position works a non-traditional schedule; work may be needed on weekends or evenings. 

• Assignment requires on-site attendance all or part of the time they are actively working. 

• Some work locations are not located in the city in which the consultant lives; this normally requires staying in