Senior Design Project Manager

Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Summary 

This role contributes to Shake Shack’s success by leading an internal team and managing external consultants to create outstanding designs that uphold the Shake Shack experience and brand. The role is inclusive of all phases of design from due diligence through construction documents and administration with responsibility for budget, schedule, and maintaining brand identity.  

Job Responsibilities and Duties 

• End-to-end design project management for all new restaurants; contribute to Development Team by delivering on, or exceeding the established Team goals and deliverables for all new restaurants  

• Manages the production of design and construction documents by internal designers and external consultants (Architects, MEP Engineers, Kitchen Equipment, Structural and Civil Engineers) 

• Provides direction for design issues and resolves directly with external partners and cross functional teams as needed 

• Participates in due diligence reviews and administers design consultant surveys and survey reports 

• Financial management, design fee estimating, forecasting, and analysis 

• Contract negotiation and administration 

• Leads landlord coordination throughout the design phase 

• Maintains brand standards, including through ownership of Design Directives 

• Contribute to Design Integration Team goals by achieving target deliverables    

• Manages and Mentors other Design Team members, challenges and inspires them to achieve business results, as well as enabling individual and brand growth.  

• Manages relationships with consultants to ensure compliance of services, budget, and schedule 

• Conducts site visits and attends punch walks as needed  

Knowledge, Skills, Abilities 

• Highly organized, high sense of urgency, and self-motivated individual with excellent project management skills 

• Expert written and verbal communicator 

• Ability to manage and execute multiple projects (20-30/year) under tight deadlines  

• Strong design sensibility with knowledge of industry trends, color and architectural design practices and principles 

• Working knowledge of mechanical, electrical, plumbing, and civil engineering principles. 

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